M365 Support Engineer

Scripting Operations Automation Governance Adaptability Microsoft 365 Agile Methodology Windows PowerShell Business Valuation Workflow Management Information Privacy Microsoft SharePoint Cloud Infrastructure Electronic Discovery Full Stack Development Operational Efficiency Engineering Management Business Transformation Microsoft Power Automate Microsoft Power Platform Office 365 Exchange Online Multi-Tenant Cloud Environments Troubleshooting (Problem Solving), There are 2 long term contract positions for M365 Support Engineers, with an emphasis on Exchange Online, Teams and Sharepoint. This team needs to be able to troubleshoot M365 at the Server level (Microsofts cloud infrastructure) vs the client level (user’s computer or mobile device) The Service desk troubleshoots these apps on the client level, and this team is responsible for the platform and major issues.

5-10 years of experience in M365 (from of a larger multi-tenant organization)., These resources should have some PowerShell experience in order to do some tasks, On Call is going to be a part of this role. They have to be willing to respond to major incidents. They will be capped at 40 hours per week, so if they do have to take a call or work on an issue on nights/weekends, they will take time off during the week to keep at 40 hours) They will be on call every other week. The manager said about 98% of their time will be during core business hours., Technical support, m365, exchange online, sharepoint, powershell scripting

Top Skills Details

Technical support,m365,exchange online, sharepoint

Additional Skills & Qualifications

Target Profile: Eng or Sr Eng M365 / Power Platform Engineer

Broad M365 platform expertise

o Strong hands-on administration across Exchange Online, Teams, SharePoint Online

Automation & scripting focus

o Solid PowerShell skills for bulk operations and operational efficiency

Power Platform capability

o Experience with Power Automate, Power Apps, and enabling business workflows / citizen development

Governance, compliance, and security awareness

o Familiarity with Purview, retention, eDiscovery, audit, and data protection concepts

Migration & transformation experience

o In tenant, SharePoint, or platform migrations and modernization efforts

Full-stack operational role

o Comfortable spanning engineering, administration, and support/escalation (including on-call)

Product & collaboration mindset

o Exposure to Agile/product workflows and working across business + IT stakeholders

Adaptability across the M365 ecosystem

o Breadth over perfection; ability to grow into adjacent areas (e.g., Viva, emerging platform capabilities), Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.