L2 Data Center Technician

• Respond to data center service tickets and resolve hardware, cabling, and connectivity issues.
• Troubleshoot fiber optic connections and identify fiber-related faults.
• Perform rack and stack activities, including installing, mounting, removing, and replacing servers and other data center equipment.
• Install, route, organize, label, and validate fiber and copper cabling.
• Troubleshoot server hardware issues and perform component replacement when required.
• Diagnose connectivity problems involving cables, ports, and equipment connections.
• Perform hardware checks and verify equipment functionality after installation or repair.
• Update ticketing systems with troubleshooting steps, work performed, and resolution details.
• Coordinate with server, network, and data center operations teams to resolve escalated issues.
• Follow data center safety procedures and equipment handling guidelines.

The ideal candidate will have strong hands-on experience with fiber optic troubleshooting, rack and stack installations, server hardware, and break/fix ticket resolution. This role requires someone who can troubleshoot technical issues independently, respond to service tickets, and maintain reliable data center operations., * Previous experience as a Data Center Technician, Data Center Operations Technician, or similar hands-on technical role.

• Strong hands-on experience with fiber optic troubleshooting.
• Proven experience with server rack and stack activities.
• Experience resolving break/fix tickets involving servers and data center equipment.
• Knowledge of fiber and copper cabling, cable tracing, labeling, and cable management.
• Ability to identify hardware faults and troubleshoot equipment connectivity issues.
• Experience using ticketing systems to track and document technical issues.
• Strong problem-solving skills and the ability to work independently.
• Ability to work onsite during a standard day shift., * Experience working in enterprise or large-scale data center environments.
• Familiarity with fiber testing tools, optical power meters, and visual fault locators.
• Experience with server component replacement and hardware diagnostics.
• Basic understanding of network connectivity, switches, ports, and structured cabling.
• Knowledge of data center safety procedures and equipment handling practices., Candidates with hands-on data center experience who can independently troubleshoot fiber connectivity issues, perform rack and stack work, and resolve server hardware break/fix tickets are encouraged to apply.