VDI Cloud Engineer

We are seeking a skilled VDI Cloud Engineer to perform daily operations and maintenance activities for our virtual desktop infrastructure and cloud environments. The selected professional will monitor system availability, performance, capacity, and health while responding to operational alerts and issues. This role requires proactive troubleshooting of virtual machines, operating systems, applications, and networking components to ensure continuous system performance. This on-site position provides critical technical support to maintain robust secure systems and infrastructure operations., * Perform daily operations and maintenance activities for the existing virtual desktop infrastructure and cloud environment.

• Monitor system availability, performance, capacity, and health, responding promptly to operational alerts and issues.
• Troubleshoot and resolve incidents involving virtual desktop environments, virtual machines, operating systems, applications, authentication, and network storage.
• Provision, modify, maintain, and decommission virtual machines and other resources within the established operational procedures.
• Support existing desktop pools, user assignments, profiles, policies, images, and applications.
• Perform routine patching, configuration changes, software updates, and maintenance in accordance with approved change management procedures.
• Analyze system logs, alerts, events, and performance data to identify and resolve operational problems.
• Maintain existing system documentation, Standard Operating Procedures (SOPs), configuration records, and operational guides.
• Coordinate with network, security, storage, endpoint, application, and service desk teams to resolve operational issues.
• Support vulnerability remediation and security compliance activities applicable to the environment.

• Abillity to obtain and maintain a TS/SCI Clearance (no sponsorship)
• Certifications: Security+ CE and Azure Administrator Associate (please send copies)
• YOE: Master’s & 5 years OR Bachelor’s & 7 years OR Associate’s & 9 years OR 11+ years
• Experience with VMWare & Virtualizaition and migrations, Technical Skills: Strong systems administration experience within Windows-based enterprise environments. Required certifications include Security+ and Azure Administrator Associate. Working knowledge of Active Directory, Group Policy, DNS, DHCP, authentication services, and enterprise networking is necessary. Candidate must demonstrate experience troubleshooting virtual machines, applications, connectivity, and performance issues, along with familiarity with cloud infrastructure services including compute, storage, networking, identity, and monitoring., * Experience supporting VMware, Microsoft Azure, Azure Virtual Desktop, AWS, Citrix, or comparable enterprise platforms.
• PowerShell or other scripting experience for routine administration and operational automation.
• Experience with enterprise storage and networking supporting virtualized environments.
• Experience with vulnerability remediation and cybersecurity compliance.
• VCP or Citrix Certified Associate/Professional certifications.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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