VDI Cloud Engineer

TEKSYSTEMS INC.

Odenton, MD, United States

2 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

4 years minimum

Working hours

Regular working hours

Job source

www.clearancejobs.com

Tech stack

Microsoft Windows Active Directory Amazon Web Services User Authentication Microsoft Azure Cloud Computing Cloud Engineering Software Documentation Cyber Security Dynamic Host Configuration Protocol Domain Name System (DNS) Monitoring of Systems

+12 more

Virtual Desktops Citrix Systems Windows PowerShell Virtual Machines Virtualization Technology VMware Horizon View Software Vulnerability Management Scripting Cloud Platform System System Availability Data Management Vmware

Job description

Experience supporting enterprise VDI platforms (VMware Horizon, Citrix, Azure Virtual Desktop, or similar)
Strong Windows systems administration experience
Working knowledge of Active Directory, Group Policy, DNS, DHCP, authentication services, and enterprise networking
Experience troubleshooting virtual machines, applications, connectivity, authentication, and performance issues
Familiarity with cloud infrastructure services, including compute, storage, networking, identity, and monitoring
Experience supporting vulnerability remediation and security compliance activities, * Experience supporting VMware, Microsoft Azure, Azure Virtual Desktop, AWS, Citrix, or comparable enterprise platforms.
PowerShell or other scripting experience for routine administration and operational automation.
Experience with enterprise storage and networking supporting virtualized environments.
Experience with vulnerability remediation and cybersecurity compliance. Additional Skills & Qualifications Core Responsibilities
Perform daily O&M activities for the existing VDI/cloud environment.
Monitor system availability, performance, capacity, and health and respond to operational alerts and issues.
Troubleshoot and resolve incidents involving VDI, virtual machines, operating systems, applications, authentication, networking, storage, and other components within the established environment.
Perform routine system administration and maintenance of existing VDI and cloud infrastructure.
Provision, modify, maintain, and decommission virtual machines and other resources within the existing environment and established operational procedures.
Support existing desktop pools, virtual machines, user assignments, profiles, policies, images, and applications as applicable to the established VDI environment.
Perform routine patching, configuration changes, software updates, and maintenance activities in accordance with approved change management procedures.
Monitor resource utilization and identify operational issues affecting system availability or performance.
Analyze system logs, alerts, events, and performance data to identify and resolve operational problems.
Support incident management, problem management, and service request fulfillment associated with the existing environment.
Document incidents, troubleshooting activities, corrective actions, configuration changes, and maintenance activities.
Maintain existing system documentation, Standard Operating Procedures (SOPs), configuration records, and operational guides.
Coordinate with network, cybersecurity, storage, endpoint, application, service desk, and other infrastructure teams as necessary to resolve operational issues.
Support vulnerability remediation and security compliance activities applicable to the existing environment.
Perform post-maintenance validation and functional testing to confirm continued operation of existing services.
Identify recurring operational issues

Requirements

7+ years of system administration experience with 4+ years of experience supporting enterprise VDI, virtualization, cloud operations, systems administration, or related infrastructure.
Experience with one or more enterprise VDI or virtualization platforms such as VMware Horizon, Citrix, Azure Virtual Desktop, or equivalent.
Experience administering Windows-based enterprise environments.
Working knowledge of Active Directory, Group Policy, DNS, DHCP, authentication, networking, and enterprise infrastructure services.
Experience troubleshooting virtual machines, operating systems, applications, connectivity, authentication, and performance issues.
Familiarity with cloud infrastructure services, including compute, storage, networking, identity, and monitoring.
Experience with enterprise monitoring and management tools.
Ability to analyze system logs, alerts, and performance information to diagnose operational issues.
Ability to work independently and coordinate with multiple technical organizations.

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