Data Center Technician (L2)

• Collaborate with network administrators to troubleshoot server-related issues, including cable replacement or rerouting, optics replacement on server and switch ports, and installation of upgraded hardware components.
• Perform temporary rack-and-stack activities and cable servers or switches to enable remote access, configuration, and validation by network administrators.
• Provide hands-on technical support to network administrators for ad hoc requests involving servers and network switches.
• Coordinate the procurement of replacement hardware components, install replacement parts, and arrange return shipments of defective hardware to vendors.
• Cable servers and network devices according to approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
• Diagnose and troubleshoot server hardware issues, identify potential root causes, and work with remote network or system administrators to resolve problems.
• Perform server firmware upgrades in accordance with approved procedures and maintain systems at the required firmware versions.
• Configure server IP addresses and default access credentials according to established standards and procedures.
• Conduct physical inspections and audits of servers, hardware components, and consumables to maintain accurate equipment inventory records.

Work Schedule: 4 days per week, with a 1-hour lunch break and 10 working hours per shift. The schedule will be either Sunday-Wednesday or Wednesday-Saturday., * Hands-on data center experience, including rack and stack of servers and network equipment.

• Server and network cabling, including cable replacement, rerouting, and connectivity validation.
• Server hardware installation and replacement, including RAM, CPU, and other components.
• Experience configuring and accessing server management interfaces such as iLO and iDRAC.
• Basic operating system administration and troubleshooting in Windows and/or Linux.