LIMS Administrator (Laboratory Information Management System)

We are seeking an experienced LIMS Administrator to serve as the primary administrator and subject matter expert for the laboratory information management system (LIMS). This role acts as a critical bridge between laboratory operations and technical support teams, ensuring the platform supports business needs, laboratory workflows, and operational efficiency.

The ideal candidate will work closely with scientists, chemists, laboratory personnel, and business stakeholders to troubleshoot issues, optimize processes, manage system configurations, and oversee enhancement requests from concept through production deployment., Laboratory Operations Support

• Partner with laboratory staff and business stakeholders to identify process inefficiencies and improve LIMS functionality.

• Provide day-to-day user support for: *

• Login and access issues
• System configuration questions
• Data entry and reporting challenges
• General application troubleshooting

• Configure and maintain system master data, including: *

• User accounts and permissions
• Products and specifications
• Analyses and test methods
• Instruments and maintenance records
• Contracts and quote information
• Security roles and privileges

LIMS Administration & Enhancement Management

• Serve as the primary liaison between laboratory users and technical support/development teams.
• Gather business requirements and translate laboratory workflows into functional and technical specifications.
• Create, submit, and manage enhancement and support tickets.
• Prioritize and track issues through resolution.

• Coordinate and perform: *

• System testing
• Validation activities
• User Acceptance Testing (UAT)
• Production deployments
• Validate system changes and ensure successful implementation of enhancements.

Technical / LIMS Administration Background

Required

• Bachelor’s degree in: *

• Computer Science
• Information Systems
• Related technical field
• Equivalent technical experience
• 2+ years of LIMS administration, configuration, development, or support experience

• Experience supporting or configuring LIMS platforms such as: *

• LabWare LIMS
• Other enterprise LIMS solutions
• Strong understanding of laboratory workflows and informatics systems.

Key Requirements (Must-Have)

2+ years of LIMS experience (administration, support, super-user, or configuration)

Experience supporting laboratory operations and laboratory workflows

Ability to gather business requirements and translate them into technical solutions

Experience managing support tickets, system enhancements, and issue resolution

User Acceptance Testing (UAT) and system validation experience

Strong troubleshooting and problem-solving skills

Experience with system configuration and master data management

Excellent communication skills and ability to work with both technical and non-technical stakeholders

Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience with LabWare LIMS
• Laboratory informatics experience
• QA/QC laboratory background
• Experience supporting scientists, chemists, or laboratory operations teams
• Exposure to software development lifecycle (SDLC) processes
• Experience coordinating system implementations and upgrades