Diagnostic/ Electrical Technician - Server Hardware & Troubleshooting

Kelly Engineering is seeking skilled Diagnostic Technicians to join our client’s manufacturing and test operations team. This is not a traditional IT support role. We are looking for a hands-on hardware troubleshooter with a strong understanding of server architecture, component-level diagnostics, and hardware repair.

The ideal candidate will have experience diagnosing and repairing server hardware, identifying root causes of failures, and performing detailed troubleshooting on complex computer systems in a manufacturing environment.

Key Responsibilities

Hardware Diagnostics & Troubleshooting

Diagnose, isolate, and repair hardware failures on enterprise server systems.

Perform component-level troubleshooting on:

CPUs

Memory (DDR4, DDR5)

PCIe cards and devices

Storage devices (M.2, SATA, SSD, HDD, NVMe)

Motherboards and system components

Identify compatibility and performance issues involving PCIe devices and generations.

Execute diagnostic testing and failure analysis to determine root cause.

Server Hardware Repair & Testing

Install, remove, replace, and validate server components.

Perform functional testing and verification of repaired systems.

Work directly inside server chassis and rack-mounted systems.

Support manufacturing, testing, and repair processes.

Networking & System Validation

Troubleshoot server connectivity issues.

Utilize knowledge of:

IP addressing

MAC addressing

Network switches

Server network communication

Verify system functionality following repair activities.

Technical Documentation

Document troubleshooting findings, repair actions, and test results.

Escalate complex technical issues as needed.

Maintain accurate repair and diagnostic records.

High School Diploma or GED required.

2+ years of hands-on hardware troubleshooting experience.

Experience working directly with server hardware or similar computer systems.

Strong understanding of computer hardware architecture and diagnostics.

Ability to identify and replace failed hardware components.

Experience using diagnostic tools and troubleshooting methodologies.

Comfortable working in a fast-paced manufacturing environment.

Preferred Qualifications

Experience supporting enterprise servers in a:

Data Center

Manufacturing Test Environment

Server Repair Center

OEM Server Assembly or Repair Operation

Familiarity with communication protocols:

I2C

SPI

Understanding of server architecture and component interaction.

Associate degree or technical training in Computer Engineering, Electronics, Information Technology, or a related field.

Physical Requirements

Ability to lift and move servers and equipment weighing 25+ pounds.

Ability to stand, walk, bend, and perform repetitive tasks throughout the shift.

Comfortable working on a manufacturing floor in a production environment.

Must be able to wear required PPE and follow all safety procedures.

What We’re Looking For

This position is best suited for someone who enjoys solving hardware problems, understands how server components interact, and can troubleshoot failures down to the component level. Successful candidates are hands-on, mechanically inclined, and comfortable working directly with server hardware in a manufacturing environment.

401: 6 AM - 6 PM, Sunday through Tuesday, every other Wednesday 402: 6 PM - 6 AM, Sunday through Tuesday, every other Wednesday 403: 6 AM - 6 PM, Thursday through Saturday, every other Wednesday 404: 6 PM - 6 AM, Thursday through Saturday, every other Wednesday

If you can diagnose server issues beyond simply replacing parts and understand how CPUs, memory, storage devices, PCIe components, and communication protocols work together, we want to hear from you.