Server Hardware & Systems Integration Technician
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Role details
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Job description
The Server Hardware & Systems Integration Technician will install, configure, upgrade, troubleshoot, and maintain server-class hardware and proprietary test-bench systems. These systems combine compute, networking, power, sensor, electronic, and custom wiring components in configurations similar to enterprise servers and data-center equipment.
The ideal candidate has hands-on experience building or maintaining servers, installing equipment in data-center racks, managing power and network cabling, replacing hardware components, or troubleshooting proprietary equipment built on server-like architecture.
This position will perform advanced hardware diagnostics, support engineering changes, maintain system configurations, and complete end-of-line commissioning activities for the bench fleet. The technician will work independently on assigned tasks while collaborating with engineering, IT, operations, vendors, and other internal and external partners., * Assemble, install, configure, and commission server-class hardware and proprietary bench systems.
- Install equipment in racks using appropriate rails, mounting hardware, power connections, and cable-management practices.
- Install, replace, and upgrade hardware components such as processors, memory, storage devices, network adapters, power supplies, peripheral devices, and other system components.
- Perform hardware and software upgrades in accordance with established technical requirements and engineering change instructions.
- Connect and validate network, power, sensor, compute, and peripheral components.
- Verify that completed systems meet configuration, connectivity, performance, and commissioning requirements before being placed into service.
- Support the deployment and maintenance of equipment across multiple sites and technical environments.
Diagnostics and Troubleshooting
- Diagnose complex hardware, electronic, assembly, network, and system-configuration issues.
- Perform structured triage to isolate failures involving compute hardware, power, cabling, networking, sensors, peripherals, or software configuration.
- Identify failed or degraded components and complete appropriate repair, replacement, or escalation activities.
- Validate network connectivity, signal paths, system configurations, scheduling mechanisms, and communication between connected components.
- Use available diagnostic software, system logs, test equipment, and troubleshooting procedures to identify root causes.
- Support the recovery and return to service of unavailable or degraded bench systems.
- Communicate technical findings, risks, and recommended corrective actions to engineering and operational teams., * Complete engineering changes, hardware modifications, software updates, and configuration changes using approved processes.
- Follow technical documentation, including work instructions, engineering papers, schematics, two-dimensional and three-dimensional drawings, cut sheets, wiring diagrams, and sample assemblies.
- Confirm that hardware, firmware, software, network, and system configurations match approved specifications.
- Support end-of-line commissioning and readiness validation for newly built or modified systems.
- Work with cross-functional teams responsible for system architecture, compute platforms, sensors, networking, and control systems.
- Perform assigned project tasks independently or as part of a small technical team.
Cabling and Electrical Assembly
- Install, route, label, secure, and maintain power, network, signal, and peripheral cabling.
- Apply data-center-quality wire-management practices to maintain organized and serviceable systems.
- Assemble, modify, install, and repair wiring systems and custom harnesses using schematics, hand tools, and approved assembly and rework techniques.
- Inspect cables, connectors, harnesses, and terminations for physical damage, improper installation, or connectivity issues.
- Perform basic electrical and signal-path validation when troubleshooting integrated systems.
Documentation and Operational Support
- Accurately document system configurations, hardware changes, diagnostic findings, triage activities, repairs, and overall bench health.
- Maintain configuration-management records using designated systems and automated tools.
- Create or improve technical procedures and troubleshooting documentation when needed.
- Track project parts, replacement components, tools, and operating supplies.
- Maintain a clean, organized, and safe technical workspace.
- Follow established safety, quality, security, and change-management procedures.
Requirements
- At least two years of hands-on experience supporting enterprise servers, data-center equipment, lab infrastructure, technical test systems, or proprietary equipment built on server-class hardware.
- Experience installing servers or other technical equipment in racks, including mounting, power connectivity, network connectivity, labeling, and cable management.
- Experience building, upgrading, repairing, or troubleshooting computer and server hardware.
- Working knowledge of common server components, including processors, memory, storage, network interfaces, power supplies, and peripheral devices.
- Ability to diagnose hardware failures and systematically isolate issues involving power, connectivity, components, cabling, or system configuration.
- Ability to read and follow technical work instructions, diagrams, schematics, equipment specifications, and engineering documentation.
- Ability to use hand tools safely and correctly when assembling, installing, or repairing technical equipment.
- High school diploma or GED and at least two years of relevant professional experience. An associate or bachelor’s degree is preferred.
- Effective written and verbal communication skills.
- Strong documentation, organization, and attention-to-detail skills.
- Ability to work independently with minimal supervision and collaborate effectively within a cross-functional team.
- Experience working in a professional environment where safety, procedural compliance, quality, or software testing is emphasized.
- Strong interest in emerging technology and the ability to adapt to changing hardware, software, and technical requirements.
- Proficiency with Google Workspace applications, including Sheets, Docs, and Slides.
- Ability to work safely and professionally in equipment rooms, lab environments, data centers, and other areas with limited working space.
- Ability to travel up to 20% for system deployments, training, project support, or team meetings., * Associate or bachelor’s degree in information technology, engineering technology, electronics, computer engineering, or a related field.
- Experience building custom servers, high-performance workstations, lab systems, or other specialized computing equipment.
- Experience supporting Windows- or Linux-based server hardware.
- Familiarity with BIOS, firmware, hardware-management interfaces, or baseboard management controllers.
- Familiarity with basic networking concepts and troubleshooting, including IP addressing, network interfaces, switches, and physical connectivity.
- Experience working in a data center, hardware lab, integration facility, manufacturing environment, or technical repair center.
- Experience with electrostatic-discharge controls and safe handling of sensitive electronic components.
- Experience fabricating, modifying, or repairing wiring harnesses.
- Familiarity with diagnostic equipment such as multimeters, oscilloscopes, or PicoScopes.
- Experience flashing or re-flashing automotive control modules.
- Familiarity with Controller Area Network bus operation and troubleshooting.
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