IT Support & Field Systems Specialist - Medical Practice

We are seeking a hands-on, highly adaptable IT Support & Field Systems Specialist to support our growing multi-site organization. This role combines technical support, networking setup, device deployment, inventory management, and occasional on-site field work across our Lone Tree/Centennial headquarters and our Denver and Colorado Springs locations.

You will be responsible for building, maintaining, and troubleshooting the technology that keeps our teams productive - from configuring new laptops to setting up small office networks, managing user accounts, and providing remote support for day-to-day issues. This position is ideal for someone who enjoys variety, takes ownership, and can confidently move between help-desk tasks and hands-on technical setup.

This is a high-trust, high-autonomy role with the opportunity to shape our IT processes, improve reliability, and ensure smooth operations across all locations. A corporate vehicle or vehicle allowance can be negotiated for periodic travel to our satellite offices., * Install, configure, and maintain networking equipment (routers, switches, Wi-Fi, basic firewall settings)

• Deploy and manage laptops, desktops, tablets, and mobile devices
• Provide remote IT support (password resets, access issues, software troubleshooting)
• Manage Microsoft 365, Teams, user accounts, and security permissions
• Maintain and audit IT inventory across multiple sites
• Troubleshoot Windows/Mac, printers, scanners, and office equipment
• Support onboarding/offboarding and device lifecycle management
• Coordinate with vendors for hardware, software, and escalated issues
• Travel to Denver and Colorado Springs locations as needed

What Makes This Role Unique

• You’ll be the primary IT owner for a growing medical practice
• A blend of help desk, field technician, and light systems administration
• High autonomy
• A supportive team with strong personalities
• Direct access to leadership and clear expectations
• Real impact on patient-facing operations

• Strong troubleshooting instincts
• Comfortable with small office networking
• Proficient with Microsoft 365 and cloud-based tools
• Organized, reliable, and documentation-minded
• Excellent communication with non-technical users
• Self-directed and proactive
• Valid driver’s license; comfortable with travel
• Bonus: healthcare IT or HIPAA experience, * 2+ years IT support experience
• 1+ year networking experience
• 1+ year Microsoft 365 experience
• Ability to lift/move equipment (standard office)
• Reliable transportation, * IT support experience (or equivalent hands-on skill): 2 years (Required)
• HIPAA: 1 year (Preferred)
• Computer networking: 1 year (Preferred)
• microsoft 365 and teams: 1 year (Preferred)

License/Certification:

• CDL (Required)

Work Location: Hybrid remote in Centennial, CO 80112

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance