Senior Speech Scientist - REMOTE

PTP
Sacramento, CA, United States
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

IBM Watson Java (Programming Language) JavaScript (Programming Language) Microsoft Windows Interactive Voice Response Linux ECMAScript Perl (Programming Language) Python (Programming Language) Systems Integration Speech Recognition Scripting
+3 more
Genesys Google Voice Amazon Lex

Job description

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Speech Scientist to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do., * Grammar development and testing for speech enabled IVR applications using Nuance Recognizers

  • Functioning as subject matter expert for all issues relating to speech recognition performance
  • Supporting sales with proposals and questions around speech recognition

Requirements

System Integration (SI), Customer Experience, Voice Response Systems, Nuance, Voice Applications, Test Plan/Schedule, Speech Recognition, Sales Proposals, Sales Support, Communication Skills, In addition to excellent communication and client interaction skills, you should have at least 5 years of experience with:

  • Nuance Recognizer, Nuance Dragon Voice, Nuance SpeechSuite
  • Scripting language such as Perl
  • Linux and Windows
  • JavaScript/ECMAscript for grammar development and testing

Desired Experience

  • Nuance Vocalizer, Amazon Lex, IBM Watson, Google Voice, SiriKit and other NL tools
  • SoX, Audacity or similar audio utilities
  • Nuance Speech Server, Nuance License Manager, Genesys GVP (8.5, 9)
  • Python or Java
  • Speaker verification products

Benefits & conditions

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.

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