IVR Architect - REMOTE

PTP
Newport Beach, CA, United States
8 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

.NET Framework Interactive Voice Response Software Design Patterns Markup Languages Eclipse (Software) Java Platform Enterprise Edition (J2EE) Model View Controller (MVC) Object-Oriented Software Development Software Engineering Systems Integration VoiceXML Media Resource Control Protocol (Server)

Job description

  • Work with customers to identify business and technical requirements
  • Architect solutions which meet business and technical requirements
  • Lead a team of 2-5 developers
  • Hands-on application development
  • Work closely with Project Manager to ensure on-time, quality delivery

Requirements

Voice Response Systems, Voice Response Systems, System Integration (SI), Customer Experience, Team Lead/Manager, Software Development, Time Management, Java Platform Enterprise Edition (Java EE/J2EE), Microsoft .NET, VXML (Voice Markup Language), * 3+ years of IVR development experience

  • 5+ years of J2EE or .NET development experience
  • 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML)
  • 5+ years of Eclipse or similar IDE experience
  • 2+ year of MVC based framework experience
  • Expert in OOD, OOP and Design Patterns
  • Excellent verbal and written communication skills
  • Ability to lead a small team of developers

Benefits & conditions

Salary is DOE and is extremely competitive.

About the company

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior IVR Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

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