IVR Architect - REMOTE
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Tech stack
Job description
- Work with customers to identify business and technical requirements
- Architect solutions which meet business and technical requirements
- Lead a team of 2-5 developers
- Hands-on application development
- Work closely with Project Manager to ensure on-time, quality delivery
Requirements
Voice Response Systems, Voice Response Systems, System Integration (SI), Customer Experience, Team Lead/Manager, Software Development, Time Management, Java Platform Enterprise Edition (Java EE/J2EE), Microsoft .NET, VXML (Voice Markup Language), * 3+ years of IVR development experience
- 5+ years of J2EE or .NET development experience
- 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML)
- 5+ years of Eclipse or similar IDE experience
- 2+ year of MVC based framework experience
- Expert in OOD, OOP and Design Patterns
- Excellent verbal and written communication skills
- Ability to lead a small team of developers
Benefits & conditions
Salary is DOE and is extremely competitive.
About the company
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior IVR Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this roleβ¦