IT/OT Infrastructure Architect

This role combines hands-on engineering with architectural oversight, ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America.

The ideal candidate will directly perform and lead complex infrastructure work, coordinate projects, provide technical direction, and mentor team members. This is a hands-on technical leadership role focused on designing, implementing, troubleshooting, and continuously improving infrastructure solutions across NICB’s enterprise IT and OT environments.

• Networking & Connectivity (30%): Advanced design, implementation, and troubleshooting of core enterprise networks, including 1-100Gbps Ethernet, routing/switching, firewalls, and SD-WAN
• End-User Technology & Modern Workplace (30%): Expertise in modern endpoint management (Microsoft Intune, Windows Autopilot, Entra ID/M365), endpoint security, group policies, patching, and automated application deployment
• Technical Leadership & Strategy (25%): 12+ years architecting enterprise infrastructure; proven experience leading cross-functional teams, driving multi-site initiatives, and communicating complex technical concepts to executive leadership
• Server & Storage Infrastructure (15%): Hands-on experience with Windows Server, VMware ESXi/vCenter, enterprise hardware (e.g. Dell/HPE), SAN/NAS storage (e.g. Dell PowerStore/PowerMax, HPE Nimble), and backup/DR

Highly-Preferred Skills & Qualifications:

• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning
• Experience within or supporting 24/7 manufacturing environments

Nice-to-Have Skills & Qualifications:

• Bachelor’s in Business, IT, or similar discipline, or equivalent technology work experience
• Familiarity with fundamental principles of ITIL, especially change management/MOC processes
• Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles
• Experience with hyperconverged infrastructure (e.g., VxRail, SimpliVity)

Work Conditions:

• 40-hour on-site workweek; emergency call-in availability for 24-hour production environment
• Ability to lift 30 lbs. unassisted
• On average, 25% travel may be required for offsite software and system integration efforts

New-Indy Containerboard (NICB) is a privately owned manufacturer and supplier of containerboard and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group (Boston) and Schwarz Partners (Indianapolis). With approximately 2,000 employees and operations spanning from Southern California to the coasts of the Carolinas, NICB operates four paper mills, including three that use 100% recycled fiber and one that produces high-performance virgin linerboard. NICB combines diverse manufacturing capabilities with a commitment to quality, customer service, and environmentally conscious manufacturing.