IT/OT Senior Systems Engineer

Supporting these interconnected operations requires resourceful, dynamic people, dependable technology, and forward-thinking solutions. We’re seeking a hands-on IT/OT Senior Systems Engineer to strengthen the critical infrastructure that supports our business. If you thrive on complex technical challenges, we’d love to hear from you!, This role has a keen focus on server management, ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America. The ideal candidate will directly perform complex infrastructure work, provide technical analysis and support and operate as a subject matter expert for systems management.

• Minimum of 7+ years of Server Management and IT Networking experience
• Advanced architecture, deployment, and management of mission-critical compute platforms (VMware ESXi/vCenter required) engineered for continuous 24/7/365 operational availability and zero-downtime maintenance windows
• Expert-level hands-on management of enterprise rack/blade hardware (e.g. Dell PowerEdge, HPE ProLiant) and SAN/NAS storage architectures (e.g., Dell PowerStore/PowerMax, HPE Nimble, Pure Storage)
• Design, maintenance, and testing of enterprise backup solutions (e.g., Rubrik, Veeam or Cohesity), including air-gapped backups, immutable storage, and rapid operational recovery plans to recover plant systems for hardware failure or cyber incident
• Implementation and maintenance of hyperconverged infrastructure (HCI) and ruggedized edge compute nodes deployed in plant/field environments
• Knowledge of core storage networks (specifically 1-100Gbps Ethernet, layer 2/3 switching, routing, VLANs)
• Understanding of the Purdue model and experience operating segmented networks to protect critical operational technology assets

Highly-Preferred Skills & Qualifications:

• 10+ years of Server Management and IT Networking experience
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning
• Experience within or supporting 24/7 manufacturing environments
• Experience with hyperconverged infrastructure (e.g., VxRail, SimpliVity)
• Active Directory, Group Policy, and Microsoft 365 administration

Nice-to-Have Skills & Qualifications:

• Bachelor’s in Business, IT, or similar discipline, or equivalent technology work experience
• Familiarity with fundamental principles of ITIL, especially change management/MOC processes
• Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles
• Experience with patching processes
• Root-cause analysis: resolves underlying problems, not just symptoms

Work Conditions:

• 40-hour on-site workweek; emergency call-in availability for 24-hour production environment
• Ability to lift 30 lbs. unassisted
• On average, 25% travel may be required for offsite software and system integration efforts

New-Indy Containerboard (NICB) is a privately owned manufacturer and supplier of containerboard and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group (Boston) and Schwarz Partners (Indianapolis). With approximately 2,000 employees and operations spanning from Southern California to the coasts of the Carolinas, NICB operates four paper mills, including three that use 100% recycled fiber and one that produces high-performance virgin linerboard. NICB combines diverse manufacturing capabilities with a commitment to quality, customer service, and environmentally conscious manufacturing.