ServiceNow Developer - CSA, AI & Now Assist

We are looking for ServiceNow professionals with hands-on experience in the ServiceNow platform, a valid Certified System Administrator (CSA) certification, and exposure to AI capabilities, particularly ServiceNow Now Assist.

The ideal candidate should have a strong understanding of ServiceNow administration, platform configuration, workflow automation, and AI-powered solutions., * Configure, maintain, and administer the ServiceNow platform.

• Work with ServiceNow modules, workflows, forms, lists, tables, and access controls.
• Support platform enhancements, troubleshooting, and process automation.
• Demonstrate knowledge or hands-on exposure to ServiceNow AI capabilities.
• Work with ServiceNow Now Assist features and generative AI capabilities.
• Collaborate with technical teams and business stakeholders to understand requirements.
• Assist with implementing and optimizing AI-powered workflows and productivity solutions.
• Follow ServiceNow best practices for platform security, performance, and configuration.

• ServiceNow Certified System Administrator (CSA) certification is required.
• Hands-on experience with ServiceNow administration or development.
• Exposure to AI capabilities within the ServiceNow ecosystem.
• Knowledge of ServiceNow Now Assist and generative AI features.
• Understanding of workflows, Flow Designer, business rules, client scripts, and platform configuration.
• Strong troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

• Experience with ServiceNow ITSM or other ServiceNow modules.
• Experience with Now Assist implementation, configuration, or use cases.
• Familiarity with AI-powered workflow automation and generative AI.
• Knowledge of JavaScript and ServiceNow scripting.