Application Support Engineer
Tata Consultancy Services Limited
Springfield, MO, United States
7 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$100,000.0 - $110,000.0
Working hours
Regular working hours
Job source
Tech stack
Java (Programming Language)
Multitier Architecture
Unix
Command-Line Interface
Databases
Data Integration
IBM DB2
Linux
File Systems
Monitoring of Systems
Web Servers
Knowledge Management
+12 more
Microsoft SQL Server
Oracle (Applications)
Payment Gateway
Performance Tuning
Session Management
Load Balancing
ReactJS
AngularJS
Web Technologies
Appdynamics
Ibm Websphere Commerce
Dynatrace
Job description
- Incident Response & Troubleshooting
- Monitoring & Performance Management
- Application Operations
- Database Support & Integration
- Documentation & Knowledge Management
Requirements
- 2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms
- Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills
- Basic knowledge of Linux/Unix systems and command line operations
- Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers)
- Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions
- Knowledge of Java and AngularJS/ReactJS
Application Support Experience
- Proven experience troubleshooting e-commerce application issues including but not limited to:
- Order processing and payment gateway failures
- Shopping cart and session management problems
- Product catalog and inventory synchronization issues
- Cache invalidation and performance optimization
- Experience with scheduled job monitoring and batch process management
- Knowledge of feed file processing and data integration workflows
- Understanding of multi-tier application architectures and component interactions
Benefits & conditions
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Aut& Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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