Network Engineer (Resident Engineer, Service Provider Routing & Switching)

This position involves providing expert-level support and troubleshooting for large-scale IP networks with a focus on routing and switching technologies. The Network Engineer Resident Engineer will work closely with customers to understand their network design, conduct technical workshops, and develop procedures to ensure network availability and sustainability. This role requires deep technical knowledge of Juniper platforms and protocols, and the ability to collaborate on network design, implementation, and operational support., * Troubleshoot equipment and network problems, track JTAC cases, and resolve pre- and post-production issues.

• Conduct network information gathering workshops to understand existing network design and technical requirements.
• Provide regular written updates on the status of design projects, equipment, and network issues.
• Lead technology workshops with customers to discuss equipment, network problems, and solution workarounds.
• Train customer personnel on configuring and operating Juniper Networks products.
• Assist in developing Network Operating and Equipment Operating Procedures.
• Assess network health and develop fault diagnosis procedures for effective fault resolution.
• Support and define best-practice policies for Juniper product applications within the customer infrastructure.
• Coordinate with Juniper on challenges encountered with new software or features implementation.
• Develop secondary skills in other products within the Juniper portfolio and peer with other engineers to share lessons learned.

• Minimum 5 years of design, implementation, and operational experience in large-scale IP networks.
• JUNOS CLI experience.
• Extensive experience with routing devices MX, PTX, and ACX.
• Strong understanding of IP service provider network protocols such as TCP/IP, MPLS, BGP, OSPF, ISIS, and IPv6.
• Background in automation using Ansible, YAML, Juniper PyEZ, and scripting in Python.
• Ability to communicate effectively across organizational levels, including during crises.
• Experience with major network upgrades, maintenance windows, and network changes.
• Strong customer interface and presentation skills.
• Relevant education, training, certifications, or equivalent practical experience.
• Expert-level technical certifications such as JNCIS, JNCIP, JNCIE, CCNP, or CCIE are a strong plus.

At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline - it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH’s website under the tab for candidates.