Network Consultant

This is a highly technical role providing post-sales, on-site support of Juniper Network products for a Federal Client. Network Consultant will develop and maintain expertise on the products deployed within the customer’s network. Products supported include SSR, MX, EX, and SRX. This is position is on-site at the customer location. It may require occasional travel, after-hours work, and on-call support for critical issues.

Responsibilities

• Develop secondary skills in other products within the customer network.
• Collaborate with other resident engineers to share lessons learned and minimize risk during major network upgrades or changes.
• Train the customer’s design, implementation, and support personnel to configure and operate Juniper products.
• Hold information-gathering workshops with the customer to understand their existing network design and technical requirements for new deployments.
• Produce regular written summary reports to the customer on design projects, equipment, and network problems.
• Troubleshoot equipment and network problems and initiate and track JTAC cases through resolution.
• Validate operating system patches and fixes in pre-production, test, and live networks.
• Test new designs, features, and functionality in a lab environment and help develop implementation plans for proper operation in the live production network.
• Understand the customer’s organizational structure, become familiar with their network implementation and support procedures, and help drive the highest level of network availability.
• Serve as a subject matter expert on Juniper products and technologies.

• Hands-on configuration and operational knowledge of Juniper products.
• Ability to communicate well within the team and articulate customer problems before they become major issues.
• Ability to work in a team environment and take on tasks with self-direction.
• Experience with Software Defined Networking (SDN).
• Experience with service provider backbone VPN technologies (L2VPN, L3VPN, EVPN, pseudowire, etc.).
• Experience troubleshooting network routing protocols (BGP, IS-IS, and MPLS).
• Detailed understanding of service provider protocols for IP networks (TCP/IP, RSVP, Segment Routing, etc.).
• Detailed technical experience installing and operating routers, switches, and firewalls, including hands-on use of management tools and network analyzers.
• Session Smart Routing (SSR) experience.
• Strong interpersonal skills.
• Minimum 5 years of experience providing implementation and technical support of networking products in Internet Service Provider environments.
• Active DoD Top Secret clearance., * JNCIP, JNCIE, CCNP, or CCIE certification.
• Automation and scripting experience.
• Unix/Linux experience.
• Primary platform focus: SSR, MX, EX, and SRX.
• 5+ years of experience in a large service provider network.