Remote Copywriter

Support the rollout of Data 360 by developing customer-facing messaging for new, multi-channel digital marketing journeys. Take completed customer journey maps and translate them into clear, engaging copy across email, SMS/text, web, and other digital channels. Write both brand/creative copy and performance-driven marketing copy, depending on the objective of each customer touchpoint. Create net-new messaging from scratch while also editing and enhancing existing content. Partner closely with graphic designers to ensure copy and creative come together cohesively throughout the customer journey. Maintain a consistent brand voice, tone, and style across all communications. Manage multiple pieces of content at once, working quickly while maintaining strong attention to editing, proofreading, and QA. Incorporate feedback from marketing, creative, legal/compliance, and leadership stakeholders in a high-visibility enterprise environment. Help bring the initial Data 360 use cases to life as the organization builds toward its March go-live.

Strong digital marketing copywriting experience across email, SMS/text, web, and other digital channels Experience writing both creative/brand copy and performance marketing copy Strong understanding of brand voice, tone, and style guidelines, with the ability to adapt messaging while staying on-brand Ability to develop net-new copy from scratch for customer journeys and campaigns Strong editing, proofreading, and QA skills with excellent attention to detail Ability to work in a fast-paced, high-visibility environment, deliver quickly, and effectively incorporate feedback from multiple stakeholders and leadership Experience supporting digital marketing teams within a large enterprise organization Working knowledge of Figma and Adobe Creative Suite to collaborate effectively with designers and creative teams Experience writing disclosures, terms and conditions, or other regulated customer communications Experience within a highly regulated industry, such as financial services or banking Experience with Salesforce Marketing Cloud (SFMC)