Salesforce Administrator
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Role details
Tech stack
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Job description
We are seeking an experienced, detail-oriented Salesforce Administrator to support the administration, configuration, optimization, and continuous improvement of our Salesforce Unlimited Edition environment. This role will help maintain a highly customized Salesforce platform supporting more than 300 users across multiple business units operating within a single Salesforce org.
The ideal candidate is both technically skilled and business-minded. They not only execute requests but also understand the broader business impact of platform changes. They are a strategic thinker who can evaluate how enhancements, automations, and configuration changes affect multiple teams, processes, and business units, ensuring scalable solutions that align with organizational goals.
- Administer a Salesforce Unlimited Edition environment serving 300+ users across multiple business units.
- Build, maintain, and troubleshoot Flows and other declarative automation.
- Support Sales Engagement, Cadence Automation, Einstein Activity Capture (EAC), and Outlook Integration.
- Configure custom objects, fields, record types, page layouts, Lightning Record Pages, Dynamic Forms, and validation rules.
- Monitor platform health, automation, scheduled jobs, and integrations, resolving issues proactively.
- Develop reports and dashboards that deliver actionable business insights.
- Support release management, including sandbox testing, UAT, and production deployments.
- Troubleshoot integrations with internal teams and third-party vendors.
- Maintain documentation for processes, configurations, and administrative procedures.
- Provide user support and training to drive adoption and best practices.
- Recommend enhancements that improve efficiency, scalability, and user experience.
- Support document generation and eSignature tools, including Conga Composer and Conga Sign.
Requirements
- 2+ years of Salesforce Administration experience.
- Salesforce Administrator Certification.
- Experience supporting Lightning Experience in a complex, multi-team environment.
- Strong experience building and troubleshooting Flows.
- Solid understanding of Salesforce security, including profiles, permission sets, roles, and sharing rules.
- Experience creating reports and dashboards.
- Strong analytical and troubleshooting skills.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to evaluate the downstream impact of platform changes across users, processes, and business units.
Bonus Points
- Experience with Omni-Channel, Agentforce, Data Cloud, Salesforce Knowledge, Einstein/AI, and telephony integrations.
- Experience with HubSpot, Marketing Cloud, Adobe Sign, DemandTools, Gong, and GeoPointe.
- Experience supporting integrations with ERP, finance, billing, marketing, and other enterprise platforms.
- Knowledge of data management, release management, user administration, and governance practices.
- Experience supporting multiple business units in a shared, highly customized Salesforce org.
Benefits & conditions
- An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
- The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.
- Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.
About the company
At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.
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