Desktop Support Technician

Insight Global

Nashville, TN, United States

6 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Regular working hours

Job source

dejobs.org

Tech stack

Adobe Analytics Active Directory Desktop Computing User Environment Management Windows Desktop Office365 Software Troubleshooting Laptops

Job description

Our client is building a high-touch, onsite IT Genius Bar within its corporate headquarters in Downtown Nashville. The IT Support Specialist will provide hands-on technical support to employees experiencing hardware, software, account access, and general end-user technology issues.

Requirements

3-5 years of professional IT support experience, ideally within Desktop Support, End User Computing, IT Service Desk, Workplace Technology, or a similar environment. Strong hands-on experience troubleshooting Windows-based laptops and desktops. Experience diagnosing and resolving hardware and peripheral issues. Strong troubleshooting experience with Microsoft 365 applications. Experience supporting Active Directory, including password resets and account lockouts. A/V Conference Room Experience A+ Certified AA or higher education in IS/IT

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