Endpoint Engineer

A healthcare-focused organization is seeking a Senior Systems Engineer to support enterprise endpoint management, Microsoft cloud services, and identity infrastructure initiatives. This role will play a key part in device modernization efforts, Intune and Autopilot deployments, cloud identity administration, and advanced escalation support within a highly collaborative IT environment., * Administer and support Microsoft Intune, Windows Autopilot, Entra ID, and Microsoft 365 environments.

• Lead endpoint provisioning, deployment, and modernization initiatives focused on automated and zero-touch device management.
• Configure and troubleshoot endpoint policies, application deployments, security controls, licensing, and user access configurations.
• Manage hybrid identity environments integrating Active Directory with Microsoft Entra ID.
• Support user provisioning, SSO integrations, Conditional Access policies, access governance, and identity lifecycle processes.
• Serve as a senior escalation resource for Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, and endpoint-related issues.
• Collaborate with infrastructure, cloud, and security teams on modernization, automation, and process improvement initiatives.
• Develop and maintain technical documentation while helping improve service delivery and operational efficiency.

• 7+ years of experience in systems administration, endpoint engineering, infrastructure support, or related IT disciplines.
• Hands-on experience with Microsoft Intune, Windows Autopilot, Entra ID (Azure AD), Active Directory, and Microsoft 365 administration.
• Strong understanding of hybrid identity environments, authentication services, SSO, Conditional Access, and role-based access controls.
• Experience troubleshooting endpoint deployments, user provisioning, identity management, and device configuration issues.
• Knowledge of Exchange Online, SharePoint Online, Teams, and OneDrive administration.
• Experience supporting enterprise endpoint management platforms in large-scale environments.
• Strong troubleshooting, communication, documentation, and problem-solving skills.
• Experience working in healthcare, highly regulated, or compliance-driven environments preferred.

PREFERRED SKILLS

• Azure AD Connect / Entra Connect
• Privileged Identity Management (PIM)
• Microsoft Defender suite
• PowerShell scripting and automation
• Azure administration
• Windows 11 migration projects
• Microsoft Copilot administration or deployment
• JAMF and macOS administration
• Experience supporting integrations with platforms such as Jira, Zendesk, NICE, or similar business applications. Technology Doesn’t Change the World, People Do.®

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