IT Systems Engineer III

• Collaborate with staff to ensure the smooth and reliable operation of systems to fulfill business objectives and processes.
• Design and deploy new systems and enhancements to existing systems, ensuring compatibility and interoperability.
• Conduct research on products and solutions to justify recommendations and support purchasing efforts.
• Integrate systems into larger systems and/or enterprise systems.
• Ensure system health and availability.
• Create and maintain documentation related to configuration, mapping, processes, and service records.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Provide orientation and training to end users for all modified and new systems.
• Evaluate the effectiveness and efficiency of existing systems and develop and implement strategies to improve or further leverage these systems.
• Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmers and development teams.
• Coordinate and perform in-depth testing, including end-user reviews, for modified and new systems.
• Support the definition of business requirements.
• Support cost-benefit and return-on-investment (ROI) analysis.
• Support the security audit process, system backup definition, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.

• Bachelor’s degree (BA/BS) in Computer Science, Business, or equivalent experience.

Experience Minimum:

• 3 years of software or system engineering experience.

Desired:

• Proven experience in the design, development, and implementation of systems.
• Proven experience with systems planning, security principles, and general software management best practices.
• Extensive experience with core software applications.
• Proficiency in software troubleshooting.
• Extensive application support experience., * Advanced project management skills.
• Advanced analytical and creative problem-solving abilities.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into systems issues and products as required.
• Advanced skills in the system being supported.

Desired:

• Good working knowledge of current software protocols and Internet standards.
• Skills in various programming languages.
• Proficiency in network and PC operating systems.
• High level of competence in testing, flowcharting, and data mapping procedures and tools.
• Knowledge of applicable data privacy practices and laws.
• Very good written, oral, and interpersonal communication skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Very good customer service orientation.
• Ability to work in a team-oriented, collaborative environment.
• Highly self-motivated and directed, with keen attention to detail.