Project Manager Banner Systems

The Banner Project Manager - Entry role is responsible for providing comprehensive operational and administrative support for graduate admissions processing. This position ensures accurate, timely, and compliant review, processing, and maintenance of applicant data and supporting documentation throughout the admissions lifecycle. The role acts as a primary point of contact for prospective students and manages application workflows across multiple university systems to support admissions decisions. Responsibilities:

• Monitor the admissions email account and respond to inquiries.
• Perform accurate data entry and maintain or review records in Banner, TargetX, and BusinessCAS systems.
• Coordinate loading of critical application documents from CAS and manage technical processing of incoming files.
• Navigate applicant records, review queues, checklists, statuses, and related records within admissions systems.
• Ensure proper handling of student records and personally identifiable information in compliance with FERPA.
• Execute specialized processing workflows for graduate programs and applications.
• Review transcripts and academic records for completeness, enrollment history, and eligibility.
• Evaluate and recalculate GPA for transcripts as necessary.
• Verify English proficiency documentation and international applicant requirements.
• Serve as primary contact for applicants via phone, email, and in-person communication.
• Prepare correspondence related to admissions requirements, credential evaluations, and application status.
• Proofread and ensure information conforms to prescribed standards.
• Sort and file application-related information accurately and efficiently., * Candidate must be a resident of South Carolina or willing to relocate at their own expense before starting.
• Strict adherence to confidentiality and data privacy regulations including FERPA.
• Role requires onsite work at the specified location.
• Withdrawn candidates cannot be replaced.
• Sub vendor usage limited to one level deep with prior approval.

Scheduling:

• Approximately 30 hours per week.
• Work schedule is Monday through Thursday, 9:00 AM to 5:00 PM.
• Schedule accommodations can be requested upon starting the role.

• Associate’s Degree minimum education requirement.
• Experience in admissions or related administrative roles.
• Knowledge of student information systems such as Banner, CRM systems like TargetX, and BusinessCAS.
• Understanding of FERPA and handling of confidential student records.
• Strong communication skills both oral and written.
• Ability to perform detailed data entry and mathematical calculations.
• Ability to follow oral and written instructions accurately.
• Proficiency with standard vocabulary, spelling, grammar, and punctuation.

Preferred Skills & Certifications:

• Experience with graduate admissions processing.
• Familiarity with international admissions requirements and English proficiency verification.
• Prior experience in higher education administrative support.
• Ability to use alphanumeric keyboards efficiently.