Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Working hours

Regular working hours

Job source

www.careerboard.com

Tech stack

Microsoft Excel IDoc Microsoft Office Microsoft Visio Power BI SAP (Applications) SAP Sales and Distribution Microsoft Power Automate Generative AI SC Clearance Interactive Whiteboards Servicenow

Job description

• Research and clear GR/IR imbalances: compare goods receipts, service entry sheets, and invoice receipts on the purchase order; post or reverse the missing side, run MR11 where appropriate, and document the root cause.
• Work unmatched transactions and failed DDEF disbursement postings with DFAS and Tier 2: match payments to obligations, correct line-of-accounting and edit-check failures, and post or request the clearing entries.
• Monitor the WAWF/PIEE-to-Navy ERP interface: work IDoc and interface exceptions (including WAWF 3U items), clear invoice tracking report entries, and get receiving reports and invoices through to payment.
• Resolve blocked, parked, and rejected invoices (MIRO/MIR4/MRBR), service entry sheet errors, and procurement discrepancies that stop payment, coordinating with contracting, receiving, and DFAS.
• Monitor the DMLSS and WAWF interfaces for BUMED’s medical logistics and procurement flows and work the exceptions.
• Support reimbursable billing and collections on the SD side (G-Invoicing) and travel postings and reconciliations from DTS.
• Own the ticket: triage Tier 1.5 tickets, resolve those within the CST’s authority, escalate the rest to Tier 2 in SNAP (ServiceNow) with complete documentation, and track every ticket to closure.
• Provide direct user support and field-level training: answer how-to questions, deliver training sessions, and write job aids for BUMED’s procurement, receiving, and travel users.
• Support period-end and year-end close: open-item review of GR/IR, unliquidated obligations, and unmatched transactions.
• Report ticket volumes, aging, and recurring error patterns in Power BI or Excel; maintain SOPs.

Requirements

• 1-3+ years of federal financial management or ERP sustainment experience, including hands-on in Navy ERP with your own user account in the vendor-pay/procure-to-pay lane.
• Personal, demonstrable resolution of all three: GR/IR imbalances; unmatched transactions or failed DDEF postings; WAWF-to-ERP interface exceptions worked from the invoice tracking report. Expect to walk through specific cases in the interview.
• Working command of the SAP transactions this work runs on, such as MIRO/MIR4, MRBR, MR11, MIGO, ML81N, ME23N/ME2N, FBL1N/FBL3N, FB03, and WE02/BD87.
• Functional-owner knowledge of procurement and travel workflows in Navy ERP, including direct end-user support and field-level training.
• Experience with a DoD ticketing and escalation process (SNAP/ServiceNow, NHDSM, or similar) and with DFAS coordination.
• Active Secret clearance (T3) and U.S. citizenship.
• Microsoft Office including Visio; Power BI or Power Automate; comfortable using generative AI tools in daily work.
• A degree is not required for this seat; experience is what counts., * Navy ERP business office or sustainment team experience (GFBO, SPEBO, NEBO, CBO, or a command support team).
• Comptroller revalidation, UMT cell, or vendor-pay backlog work at a Navy systems command or echelon II.
• DMLSS, G-Invoicing, or DTS interface experience; Navy Medicine or military treatment facility background.
• Navy ERP training delivery; DoD Financial Management Certification.

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