Senior Business Systems Manager

CBRE’s Investment Accounting & Reporting Solutions group is seeking a Senior Business Systems Manager to join a collaborative. In this role, you will be responsible for overseeing the staff that provides advanced software support, technical assistance, and the development of internal management systems.

The warehouse exists to deliver data services to the business and its clients: enhanced reporting and analytics, custom data deliveries, system connectivity, and artificial intelligence (AI) use cases. This role owns the roadmap bringing these services to market.

This role is part of the Business Systems Job Function. They are responsible for working with internal partners and

business units to develop, install and enhance new and current systems.

What You’ll Do:

• Own the business roadmap for the IA&R Snowflake Data Warehouse: its design, expansion and continued evolution. Set the direction and delivery priorities; the D&T Snowflake team owns the engineering build.
• Define and deliver the warehouse’s data services, including enhanced reporting and analytics, custom data deliveries, system connectivity, and AI use cases.
• Lead business requirements analysis across IA&R stakeholders. Capture, challenge and prioritize data and reporting needs.
• Translate business requirements into clear technical specifications for D&T, and act as the single point of contact between business users and technical delivery.
• Plan and run functional and user acceptance testing (UAT) for new and changed data models, pipelines and reporting datasets.
• Lead business change management for data initiatives, covering stakeholder communication, adoption planning and release coordination.
• Partner with the Data Governance and Data Quality teams so warehouse data stays well defined, documented and trusted.
• Own technical and business documentation for the warehouse: data models, source-to-target mappings, definitions and process flows.
• Design and deliver business training on the warehouse, its data and the connected platforms.
• Provide market analysis and business consultancy to the business and its clients, including support for AI initiatives.
• Set the delivery priorities and quality standards for the warehouse, and coordinate the work across teams needed to meet them.
• Work in a global, Agile delivery model, coordinating across time zones and partner teams.
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance

evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team’s daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines. Mentor and coach as needed.
• Respond to and resolve complex technical and system issues within a variety of software packages. Resolve

escalated questions and problems within the department. Document issues, resolutions, or other actions using

an incident management system.

• Assist the team with the installation of complex system migrations. This also includes new clients, system

implementations, and upgrades.

• Ensure that all supported systems are following established best practices, regulatory requirements, CAPP, and

internal and external controls.

• Identify process and system improvements and implement solutions. Spearheaded internally driven projects to

increase efficiency and customer satisfaction. Recommend executing functional operational programs and

procedures.

• Communicate ongoing feedback on team, project, and department impact of projects. Create team and client[1]facing training for system overviews, changes, and new system deliveries.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to

achieve team and departmental objectives.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a

different point of view while being guided by policies and departmental plans.

• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within the job discipline

Systems Administration/Management, Business Solutions, Systems Administration/Management, Business Solutions, Accounting, Information Technology & Information Systems, Financial Analysis, Investment Accounting, Technical Support, Team Player, * Bachelor’s degree in data, finance, information systems, or computer science; in lieu of a degree, a combination of

• experience and education will be considered.
• 5+ years’ experience leading data warehouse or business intelligence delivery, ideally in real estate, investment management or financial services.
• Strong working knowledge of Snowflake and modern cloud data platforms.
• Strong business analysis skills: gathering requirements, writing specifications and running UAT.
• A track record of managing stakeholders across both business and technology functions.
• People leadership experience, including setting priorities and developing team members.
• Confident written and spoken communication, including at the executive level and with clients.
• Experience working in global teams and in an Agile delivery model.
• Hands-on SQL and data modelling, including dimensional models and Snowflake dynamic tables.
• Familiarity with Yardi Voyager as a source system, or other real estate enterprise resource planning (ERP) systems.
• Familiarity with data governance and data quality tooling such as Collibra and Soda.
• Understanding of investment accounting, fund or asset reporting and real estate data.
• Experience enabling AI and advanced analytics use cases.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising,

and rewarding performance and retention is preferred.

• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance

expectations and handle problems.

• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline,

multiple job disciplines, and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.
• Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other

financial-related calculations., Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $120,000 annually and the maximum salary for this position is $140,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $120,000 annually and the maximum salary for this position is $140,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.