Epic Senior Application Analyst - Grand Central

Join a dynamic team as an Epic Senior Application Analyst and play a pivotal role in optimizing healthcare technology systems. This position offers an exciting opportunity for experienced analysts to lead, design, and enhance Epic application workflows that directly impact patient care and operational efficiency. If you’re passionate about healthcare IT, enjoy solving complex problems, and thrive in a collaborative environment, this is your chance to excel and make a difference. What You Will Do:

• Lead needs assessments, software design, implementation, and support for Epic applications.
• Collaborate with reporting teams to gather and analyze operational requirements.
• Facilitate workflow design sessions with subject matter experts to improve efficiency and resolve complex issues.
• Mentor junior analysts, fostering skill development and knowledge sharing.
• Lead functional and integrated testing, develop validation scripts, and ensure design objectives are met.
• Develop and manage user access security, oversee build deployment, and support application upgrades.
• Partner closely with clinical and business teams to understand processes and develop supporting workflows.
• Support project management activities from scoping through implementation and transition to operations.
• Troubleshoot interfaces, resolve application issues, and provide 24/7 support on a rotating basis.
• Maintain comprehensive system documentation and ensure adherence to change management protocols.
• Lead system upgrades, testing efforts, and provide guidance for best practices.

• Proven experience (4+ years) designing, configuring, testing, and maintaining Epic applications.
• Epic Application Certification is mandatory.
• Strong understanding of clinical or business workflows and processes.
• Project management expertise, including managing large-scale implementations.
• Ability to troubleshoot complex interface and system issues efficiently.
• Excellent communication and mentoring skills.

Nice to Have Skills:

• Experience working in a healthcare-related IT environment for at least 2 years.
• Knowledge of additional healthcare technology tools and systems.
• Certifications beyond Epic, such as project management or ITIL.

Preferred Education and Experience:

• High School Equivalent / GED is required.
• Bachelor’s Degree in Information Systems, Business, Healthcare, or related fields is preferred.
• Minimum of 4 years experience in Epic system configuration and support.

Other Requirements:

• Epic Application Certification is required.
• Willingness to support 24/7 operations, including on-call rotations.
• Ability to travel occasionally if needed.
• Commitment to maintaining system security and adhering to change control processes.