Systems Administrator (IT & Infrastructure)

Administer and maintain company domains, DNS, SSL/TLS certificates, and email authentication (SPF, DKIM, DMARC)

• Track and manage software/SaaS subscriptions, licenses, renewals, and costs
• Maintain IT asset and inventory records for hardware, software, and licenses
• Provide technical help desk support for laptops, desktops, and peripherals, including onboarding/offboarding
• Administer Microsoft 365 and Azure (Entra ID): user accounts, groups, licenses, MFA, and access management
• Install, configure, and maintain local Windows and/or Linux servers and storage systems
• Support and troubleshoot network infrastructure (firewalls, VPN, switches, wireless)
• Deploy and manage endpoint protection and patching for servers and endpoints
• Review security logs/alerts, escalate issues, and operate security auditing tools
• Manage backups, retention policies, restore tests, and participate in disaster recovery planning
• Collect evidence for security controls (e.g., SOC 2) and assist with audits
• Support engineering team with Azure resource administration and access requests
• Write and maintain scripts (PowerShell, Bash, Python) for automation
• Assist with CI/CD pipelines, deployments, and monitoring under senior guidance
• Document system configurations, procedures, and troubleshooting steps

2 4 years IT support or systems administration experience

• Strong troubleshooting skills (hardware, software, networking)
• Experience with Microsoft 365 admin and basic Azure/Entra ID management
• Working knowledge of DNS, domains, and SSL certificates
• Windows/Linux server administration experience
• Familiarity with endpoint protection, patching, and backups
• Organized, detail-oriented, and skilled at tracking inventory/licenses
• Clear written and verbal communication; able to document work

• Eager to learn and expand responsibilities Nice to Have (Training Provided):

• Scripting (PowerShell, Bash, Python)
• Exposure to Azure cloud, CI/CD tools, or containers (Docker)
• Experience with RMM, firewall administration, or virtualization (Hyper-V, VMware)
• Familiarity with security compliance frameworks (SOC 2, GDPR)

• IT certifications (CompTIA, Microsoft, etc.) Additional Information:

• Hands-on, growth-oriented role with training and mentorship in security, cloud, and DevOps
• Includes scheduled monthly weekend maintenance for patching/security