L2 Deskside Support Technician
eTeam Inc
Princeton, IN, United States
2 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source
Tech stack
Zebra (Programming Language)
System Center Configuration Manager
Citrix Systems
Software Troubleshooting
Requirements
- 5-7 years of relevant IT support experience
- CompTIA A+ and ClientP/ClientSE certifications are desirable
- OEM certifications preferred
- ITIL knowledge is advantageous
Top 4 Must-Have Skills (validated with HM)
- 5-7 years of IT support experience
- Strong skills in hardware/software troubleshooting with OEMs
- Experience with Zebra printers/scanners, Nexthink, and remote tools (LogMeIn)
- Knowledge of SCCM, Citrix, and workspace management platforms
- Certifications like CompTIA A+, ClientP/ClientSE, or OEM certs are a plus, not mandatory
- Professional communication, punctuality, and customer-focused mindset
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Prepare application
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