CRM Integration Architect III

• 8+ years of Salesforce platform architecture and development experience.
• Strong experience with Salesforce Apex, Lightning Web Components (LWC), Flow, Integration Patterns, and Security Model.
• Hands-on experience with MuleSoft Any point Platform, APIs, RAML, Data Weave, and integration orchestration.
• Experience integrating AWS Connect with Salesforce Service Cloud or customer engagement platforms.

Knowledge, Skills and Abilities »

• Salesforce platform architecture and development experience. (8+ years)
• Strong experience with Salesforce Apex, Lightning Web Components (LWC), Flow, Integration Patterns, and Security Model. (8+ years)
• Hands-on experience with MuleSoft Any point Platform, APIs, RAML, Data Weave, and integration orchestration. (8+ years)
• Experience integrating AWS Connect with Salesforce Service Cloud or customer engagement platforms. (8+ years)

Nice to Have Skills:

• Experience with large-scale digital transformation programs.
• Knowledge of customer service operations and contact center modernization.
• Experience supporting Agile and DevSecOps delivery methodologies.
• Design and implement scalable Salesforce enterprise architectures across Sales Cloud, Service Cloud, Experience Cloud, and custom platform solutions.
• Lead MuleSoft API-led connectivity initiatives, integration architecture, and enterprise data exchange strategies.
• Design and optimize AWS Connect contact center solutions integrated with Salesforce Service Cloud and omnichannel workflows.
• Develop Agentforce-enabled automation and AI-driven customer engagement strategies.

• Provide architectural oversight for CI/CD, DevSecOps, deployment governance, and environment management.

• Knowledge of Agentforce architecture, conversational AI, and automation workflows.
• Experience with DevSecOps tools such as Gearset, Azure DevOps, Git, and CI/CD pipelines.
• Strong understanding of cloud security, identity management, and enterprise integration standards., * Excellent communication, stakeholder engagement, and technical leadership skills.
• Salesforce certifications such as Application Architect, System Architect, or CTA preferred.
• AWS connect and MuleSoft certifications are a plus.

V-Soft Consulting is currently hiring a CRM Integration Architect III for our premier client Madison, WI., V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.