Desktop Technician 2

The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.

Day to Day Responsibilities

• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
• Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
• Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
• Troubleshoot software issues on employees’ desktops/laptops
• Some off hours support for may apply

• Associate’s degree in a technical field such as computer science, computer engineering or related field required
• 2-4 years’ experience required
• Knowledge of Windows OS
• Experience with desktop installation and configuration
• Experience troubleshooting desktop issues as well as mobile devices

Software Skills Required:

• Mac, Windows, Troubleshooting, Customer Service

Top 3 Required Skills:

• Windows
• Mac
• Customer Service

Preferred/nice to have skills:

• Active Directory, Entra

Education Requirements:

• High School diploma or Associate’s degree in a technical field

LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.