Network Technician

WESTFIELD TECH HOLDINGS LLC

Omaha, NE, United States

6 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

$56,160.0 - $66,560.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Application Firewall VoIP Cisco PIX Cloud Computing Protocol Stack Dynamic Host Configuration Protocol Domain Name System (DNS) Networking Hardware IP Addressing IP Address Management Subnetting Virtual Private Networks (VPN)

+18 more

Network Security Network Diagrams Network Monitoring Network Administration Paessler Router Traffic Grapher Remote Access Technology TCP/IP Virtual Local Area Networks Wide Area Networks Wireless Access Point Network Routers Bicsi Firewalls (Computer Science) Juniper SolarWinds (Software) Network Support Fortinet Cisco

Job description

Install, configure, and maintain network equipment : switches, routers, firewalls, wireless controllers, and access points, across office and client environments
Diagnose and resolve issues across layers 1 through 3 of the network stack, including cable and signal faults, VLAN and routing problems, DHCP and DNS failures, and wireless interference
Execute moves, adds, and changes in accordance with documented procedures, including port provisioning, ACL updates, and wireless configuration
Perform physical network work: rack mounting, patch panel termination, cable installation, and labeling to structured cabling standards
Monitor network performance and availability through the department’s monitoring platform (PRTG, LibreNMS, SolarWinds, or equivalent); evaluate alerts and resolve or escalate within defined response targets
Maintain accurate network documentation, including topology diagrams, IP address management records, device inventories, and configuration backups
Participate in the on-call rotation for after-hours outages, escalating issues beyond assigned scope to senior network engineers
Support VPN, remote access, and network security configurations in coordination with the security function
Assist with site surveys and cabling plans for new locations, expansions, and relocations
Provide network-level support on escalated help desk tickets and author knowledge-base articles that enable tier 1 resolution of common issues
Support configuration and troubleshooting of voice and video conferencing infrastructure

Requirements

3+ years of experience in a network technician or field services role with hands-on switching and wireless administration
Working knowledge of TCP/IP, subnetting, VLANs, STP, DNS, DHCP, and VPN technologies applied in daily operations
Hands-on experience configuring and managing enterprise network equipment from at least one major vendor (Cisco, Meraki, Aruba, Juniper, or Fortinet)
Ability to produce and interpret network diagrams and IP addressing plans, with disciplined documentation practices
Methodical troubleshooting approach: isolating faults systematically from the physical layer upward
Experience with network monitoring platforms and accurate interpretation of their alerts
Capacity for physical work, including equipment lifting, rack-side installation, and on-site cabling tasks
Valid driver’s license and reliable transportation for local site travel across the Omaha metropolitan area
Clear written communication for ticket documentation and knowledge-base authorship
Ability to work on-site in Omaha, NE, with participation in the after-hours on-call rotation, * Cisco CCNA or equivalent certification (JNCIA, Aruba ACSA)
Meraki or cloud-managed network experience
Firewall administration familiarity (Fortinet, Palo Alto, or Cisco ASA) beyond basic rule review
Wireless survey and optimization experience (Ekahau or equivalent)
Exposure to SD-WAN deployments and structured cabling certification (BICSI or manufacturer-trained)
Voice/VoIP network support experience (SIP, QoS configuration)
Experience supporting multi-site environments with standardized configurations

Benefits & conditions

Salary: $27-$32 per hour, based on experience
Health, dental, and vision insurance
Paid time off and company holidays
401(k) with company match
Certification reimbursement (CCNA and beyond)
Company vehicle or mileage reimbursement for site travel, * 401(k)
401(k) matching
Employee discount
Life insurance
Paid time off
Vision insurance

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