IT Systems Engineer III

· Be proficient in AutoCAD. This is important for learning AutoDesk Vertical Software (i.e. AUD, Plant 3D)

· Learn to administrate ProjectWise and its functionality.

· Handle moderate user issues that arise with supported systems and tools, escalating the more complex problems to team.

· Work with team to analyze and document business processes and information needs.

· Discuss requirements and deliverables with peer team members.

· Provide timely and professional responses to IT or user inquiries. Escalate as appropriate.

· Lead and engage teams that develop requirements for business needs solutions.

· Lead and participate in User Acceptance Tests (UAT) and perform quality reviews of test results

· Intermediate understanding of AutoCAD Software on functionality and best practices.

· AA/AS in Business, Engineering, Computer Science/Information Systems, etc. or equivalent work experience.

· 5 years of job-related experience in Business, IT or Engineering fields.

· Participation in projects of medium complexity.

· Continuous education in IT and business specific areas.

Desired:

· Experience in a change management process.

· Experience in technology or system deployments for utility operations

· Proficient PC skills including a proficiency in various software (i.e.AutoCAD, MS Office)

· Detail oriented, analytical, good oral and written communication skills