Systems Administrator Senior

• Design, document, and implement Microsoft Intune features, including device enrollment, policy configuration, and application deployment.
• Implement security policies and operating system configurations through Microsoft Intune.
• Document and manage system baselines and compliance policies.
• Package and deploy applications in a hybrid Microsoft Configuration Manager (MCM) and Intune environment.
• Oversee and validate vulnerability remediation efforts.
• Monitor and validate application baseline adherence.
• Collaborate with support teams to communicate system changes and updates.
• Support and maintain Windows operating systems and associated applications.
• Support and maintain Microsoft Office 365.
• Assist with the administration and management of virtual desktops within a VMware Horizon environment.
• Support and maintain applications in an Instant Clone environment.
• Assist with laptop administration, configuration, and management.
• Communicate major operational changes to employees and end users.
• Manage, track, and attest to end-user computing inventory.
• Perform additional duties as assigned.

Systems Administration/Management, Systems Administration/Management, Network Operations Center, Mobile Devices, Customer Support/Service, Desktop Virtualization, Desktop PC, Laptop PC, Fleet Management, Desktop Environments, The ideal candidate will have strong experience with Microsoft Intune, Microsoft Configuration Manager (MCM/MECM/SCCM), Windows operating systems, and automation for virtual and physical desktop environments.

Key Technologies & Skills

• Microsoft Intune
• Microsoft Configuration Manager (MCM/MECM/SCCM)
• Microsoft Entra
• Advanced PowerShell Scripting
• Windows Operating Systems
• End User Computing (EUC)
• Virtual Desktop Infrastructure (VDI)
• Desktop as a Service (DaaS)
• VMware Horizon
• Microsoft Autopilot
• Windows Imaging Technologies
• Application Control and Application Whitelisting
• Endpoint Engineering, Administration, and Management, * Bachelor’s degree or associate degree with relevant professional experience.
• Relevant industry certifications., * 5+ years of experience administering and managing Microsoft Intune.
• 10+ years of experience using SCCM, MECM, or MCM for Windows endpoint management.
• 10+ years of experience managing Windows-based systems in a corporate environment.
• 5+ years of experience using PowerShell scripting for automation and customization.
• 5+ years of experience installing and deploying Windows operating systems using imaging technologies.
• 5+ years of experience managing Windows environments through Group Policy and Microsoft Intune policies.
• 5+ years of experience managing Windows operating systems within virtual infrastructure environments.
• 5+ years of experience administering virtual desktop infrastructure using VMware Horizon.
• 5+ years of experience using scripting languages to automate routine processes.
• 5+ years of experience creating system design and technical documentation.
• Direct customer service experience providing end-user technical support.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Ability to lift up to 50 lbs.

Additional Technical Experience

Experience with the following technologies is highly desirable:

• Advanced PowerShell
• Microsoft Endpoint Configuration Manager
• Microsoft Entra
• Microsoft Intune
• Microsoft Autopilot
• Application Control
• Application Whitelisting
• Windows Imaging Technologies
• Windows Operating System Administration