Servicenow Platform Architect

• Define solution architecture, integration architecture, data models, security models, and application design.
• Develop architecture blueprints and solution design documents and lead design reviews.
• Ensure solutions are scalable, maintainable, secure, and aligned with ServiceNow platform best practices.
• Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
• Perform assessments and evaluations of existing ServiceNow implementations and offer recommendations for improvement.
• Develop and administer technical solutions on the ServiceNow platform to meet the business needs of the IT department and beyond.
• Possess extensive hands-on experience in the administration, implementation, and configuration of ServiceNow across areas such as ITSM (including HRSD and SPO), ITBM, ITOM, ITAM, and scoped application solutions.
• Have experience in ITIL process definition, integration solutions, and architecture-level configurations.
• Design and develop integrations between ServiceNow and other enterprise systems using REST, SOAP, Integration Hub, and other API technologies.
• Implement automation solutions using Flow Designer, Orchestration, and ServiceNow tools to streamline business processes.
• Provide advanced support for ServiceNow applications, troubleshooting complex issues and implementing long-term solutions.

Roles & Responsibilities

• Design & Implementation, Customization and Maintenance of ITSM HRSD, SPO Modules & Scoped Applications.
• Provide technical guidance and mentorship to developers and technical teams to ensure the successful execution of ServiceNow projects.
• Review solution designs and code changes for compliance with platform standards.
• Participate in architectural decisions and ensure consistency across implementations.
• Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
• Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
• Establish and enforce ServiceNow development and architecture standards.
• Demonstrate extensive experience in the administration, implementation, and configuration of ServiceNow in areas including ITSM (HRSD, SPO), ITBM, ITOM, ITAM, and scoped application solutions.

• Certified Technical Architect (CTA), highly desirable
• ServiceNow Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Relevant Certified Implementation Specialist (CIS) certification

Salary Range-$120,000-$160,000 a year #LI-KR3 TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benef its & Certification & Training Reimbursement.a Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing