EHR Application Analyst

Zencon Group
South San Francisco, CA, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

Health Informatics Information Systems Issue Tracking Systems Epic Clindoc Test Scripts Electronic Medical Records Information Technology Smart Forms

Job description

Design, configure, and maintain Epic Behavioral Health applications for Project Mosaic across multiple care settings.

  • Build and customize Epic navigators, SmartForms, flowsheets, note templates, SmartTexts, and preference lists based on BHRS requirements and Epic foundation standards.
  • Configure behavioral health assessments, treatment plans, episodes of care, facility structures, orders, and referral workflows.
  • Support consent management and regulatory compliance requirements, including 42 CFR Part 2.
  • Collaborate with the HIT BHRS Manager, CTG Lead, clinicians, quality management teams, and operational stakeholders.
  • Translate clinical workflows and business requirements into effective Epic application configurations.
  • Develop, execute, and maintain test scripts to validate application functionality and workflow accuracy.
  • Identify, document, troubleshoot, and resolve system defects and production issues.
  • Manage and resolve production support tickets for live BHRS departments.
  • Maintain accurate build documentation, configuration records, and issue tracking in build trackers and Epic Sherlock.
  • Present application configurations and workflow solutions during stakeholder workgroups.
  • Support end-user training, workflow validation, system deployment, and go-live readiness.
  • Provide command center support during go-live and assist with post-implementation stabilization for 90 days.

Requirements

Medical Record System, Analysis Skills, Information Technology & Information Systems, Health Informatics, Nursing, Behavioral Health, Epic Certification, Analysis Skills, Epic Systems, Testing, Educational Qualification: Bachelor’s degree in Health Informatics, Information Systems, Nursing, Behavioral Health, or a related field, or equivalent professional experience. Position Type: Full-time Contract (Through Go-Live + 90 Days)

Must Have Skills:

  • Current Epic certification in ClinDoc and Ambulatory.
  • 5+ years of experience as an Epic Application Analyst.
  • Minimum 2 years of Epic Behavioral Health application build experience.
  • Experience with at least 2 full-cycle Epic implementations and completed go-lives.
  • Strong experience building Epic navigators, SmartForms, flowsheets, note templates, SmartTexts, and preference lists.
  • Hands-on experience with behavioral health clinical documentation and workflows.
  • Experience translating clinical and operational requirements into Epic application configurations.
  • Proficiency in writing and executing test scripts, defect tracking, and troubleshooting production issues.
  • Working knowledge of behavioral health regulatory requirements, including 42 CFR Part 2.
  • Experience supporting end-user training, go-live activities, and command center operations.
  • Ability to work independently, manage assigned priorities, and collaborate with clinical and technical teams.

Desired Skills:

  • Epic Behavioral Health accreditation.
  • Experience supporting behavioral health workflows across outpatient, crisis, residential, inpatient, and Substance Use Disorder (SUD) programs.
  • Knowledge of California Medi-Cal behavioral health documentation and billing requirements.
  • Experience working with county or public-sector behavioral health organizations.
  • Familiarity with behavioral health assessments, treatment planning, consent management, and referral workflows.
  • Experience using Epic Sherlock and build tracking tools.
  • Strong communication, documentation, stakeholder engagement, and problem-solving skills.

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