Information Systems Support Assistant

What you’ll do:

• Support colleagues with NHS Smartcards and Registration Authority processes
• Maintain and monitor information systems, identifying and reporting data quality issues
• Produce spreadsheets, reports and analysis to support service needs
• Help colleagues use systems correctly and support training and guidance
• Follow information governance and security procedures to protect confidential information

• NVQ Level 3 in Business Administration or Information Technology, an equivalent qualification, or equivalent skills and experience
• Strong Microsoft Excel skills and confidence using office and information systems
• Relevant experience in an information technology or customer service environment
• Clear communication, good attention to detail and the ability to organise your workload

We welcome applicants from different backgrounds, experiences and communities, and value fairness, respect, inclusion, teamwork and ideas for improvement., * NVQ Level 3 in Business Administration/IT, or equivalent qualification or able to demonstrate this level of skill and experience, * Able to demonstrate skilled usage of spreadsheets to collect, manipulate and present data and information

• Thorough working knowledge of Microsoft Office Excel
• Able to demonstrate in depth usage of using word processor and presentation software to produce attractive and clear reports and presentations
• Able to demonstrate in depth usage of using information systems and/or database systems to extract data for reporting purposes
• Understanding of importance of organisational information systems and data sources, * Knowledge or experience of clinical systems used within CHCP CIC
• Knowledge or experience of information security standards i.e. IS27001, Cyber Security
• Able to demonstrate a good understanding of CHCP CIC business drivers and initiatives, * Awareness of NHS Registration Authority
• Relevant Experience in an IT or customer service related environment, * Previous Experience of Registration Authority systems
• Knowledge of ITIL processes
• Experience of critically interpreting information

At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.

Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.

As the 13th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.