HCM Implementation Consultant

The HCM Implementation Consultant will be responsible for assisting our customers with the design and implementation of their MP solution. As functional experts, they lead the customer in the build, testing and implementation of their SaaS software solution, with a primary focus on HR, and payroll business processes. Since this position has the most frequent contact with the customers during implementation, this person must provide exceptional, seamless service for the clients and all of their needs., * Leads new customers through platform implementations, ensuring the customer’s employee data, payroll, and HR business processes are configured accurately.

• Manages project plans to ensure project deliverables and customer launch dates are met.
• Partners with other MP teams to ensure all customer needs are delivered through an integrated implementation approach.
• Monitors the implementation process for potential issues and escalates issues as needed to ensure the customer’s needs are met and the implementation process schedule is maintained.
• Prepares customers for post-implementation self-sufficiency by delivering system training as part of the Implementation process.
• Contributes to the evolution and improvement of the Payroll Implementation process by providing feedback and sharing ideas that will increase customer satisfaction, drive efficiency or enhance our technical capability.
• Builds solution, customer and industry knowledge by leveraging the appropriate internal and external resources.
• Adheres to company and departmental policies.
• Provide pre-sales support to the sales team as necessary.
• Cross trains on all iSolved services.
• Provides training to new clients. Provides recommendations to clients as to how they can best use iSolved. Provide weekly reporting as required by manager *

Must be eligible to work in the United States without the need for work visa or residency sponsorship., * Minimum of 3 years of experience in delivering payroll services, including payroll tax, with strong business process knowledge related to payroll services.

• Minimum of 2 years working with payroll software, iSolved experience preferred.
• Software implementation experience, preferably in a SaaS environment.
• Four-year college degree or equivalent education/business experience.
• Strong technical aptitude and capabilities.
• Passion for delivering exceptional customer service and problem-solving skills.
• Strong attention to detail and time management skills, including the ability to manage multiple projects at one time. Excellent written and verbal communication skills. *

Education, Training and Experience:

• Certified Payroll Professional or Fundamentals of Payroll Certification a plus, but not required.
• Proficiency with Windows and Excel
• Capable of navigating multiple types of client interactions appropriately and possesses strong client relationship building skills.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here .

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.