Infrastructure Services IT Business Manager

We are seeking an experienced Infrastructure Services IT Business Manager to provide operational, financial, governance, and workforce management support within a large-scale Technology Infrastructure organization.

• Contract role!
• Leading financial firm hybrid working model!, * Own and maintain rolling forecast models, integrating workforce changes, project timelines, vendor activity, and contract milestones into a consolidated financial view.
• Analyze budget performance, forecast variances, spending trends, and financial risks.
• Provide actionable recommendations and decision-ready insights to Technology leadership.
• Maintain accuracy of budgets, cost centers, funding allocations, and supporting financial metadata.
• Monitor run-rate spending, identify savings opportunities, and ensure approved actions are reflected in forecasts and plans.
• Assist leadership in managing and defending infrastructure budgets, including strategic technology investments and operational expenditures.

Leadership Reporting & Governance

• Develop and maintain executive-level reporting and operational dashboards.
• Ensure consistency, integrity, and quality of leadership presentations and reporting materials.
• Support leadership operating rhythms through agenda development, preparation of materials, meeting coordination, and follow-up management.
• Track decisions, risks, dependencies, and actions arising from governance forums and leadership meetings.
• Escalate key issues and operational risks requiring leadership attention.

Workforce & Organizational Management

• Maintain accurate workforce data, including headcount, organizational structures, reporting relationships, start/end dates, and funding alignment.
• Track joiners, movers, and leavers while coordinating onboarding and offboarding activities with HR and operational partners.
• Support workforce planning and talent management processes.
• Identify workforce-related risks, resource constraints, and workplace accommodation needs.
• Produce leadership-ready workforce reporting and organizational insights.

Vendor & Contract Management

• Maintain visibility into contractor, vendor, and contract portfolios.
• Monitor contract renewals, funding impacts, resource transitions, and workforce adjustments.
• Ensure timely reporting of vendor-related financial and operational risks.
• Track key contract milestones and support financial planning associated with third-party services.
• Partner with procurement and finance teams to ensure contract and vendor data accuracy.

Portfolio & Planning Support

• Support infrastructure leadership with roadmap planning and investment prioritization.
• Assess impacts of roadmap changes on workforce, budgets, and operational plans.
• Validate alignment between proposed initiatives, approved funding, and available resources.
• Ensure planning data is complete, accurate, and ready for leadership review.

• Bachelor’s degree in Business, Finance, Information Systems, Technology Management, or a related field (or equivalent professional experience).
• 5-7+ years of experience in Technology Business Management, Financial Management, Operations, Workforce Planning, or Infrastructure Business Management.
• Experience supporting senior technology executives in large, complex, matrixed organizations.
• Demonstrated ability to work independently with minimal supervision.
• Strong analytical, financial, and problem-solving skills.
• Experience translating complex technical and operational information into executive-level reporting and actionable insights.
• Excellent verbal, written, presentation, and stakeholder communication skills.
• High attention to detail and commitment to data integrity.
• Strong organizational skills with the ability to manage competing priorities.

APreferred Qualifications

• 7-10 years of experience supporting technology infrastructure organizations.
• Experience within Banking, Financial Services, or highly regulated industries.
• Experience supporting Infrastructure Services, Data Centers, Networks, End User Computing, Cloud Operations, or Enterprise Technology organizations.
• Familiarity with technology investment planning and infrastructure budgeting.
• Experience managing operational governance processes within technology functions.

Required Technical SkillsAdvanced

• Microsoft Excel (advanced modelling, financial analysis, large datasets, reporting)
• Power Query
• SharePoint

Preferred

• Power BI
• ServiceNow
• SAP

Additional Capabilities

• Financial forecasting and budget management
• Workforce analytics and planning
• Governance and operational reporting
• Executive presentation development
• Data analysis and business insight generation

sIdeal Candidate ProfileThe ideal candidate will bring a blend of financial management, operational oversight, and executive stakeholder support experience within a large technology organization. They will understand how infrastructure organizations operate, including concepts related to networking, data centers, cloud platforms, and technology investments, while remaining focused on business operations rather than technical delivery.

Successful candidates will demonstrate:

• Strong executive presence and credibility
• VP-level stakeholder management experience
• Excellent relationship-building skills
• Ability to influence decisions using data and financial insights
• Confidence operating in a fast-paced, highly matrixed environment
• Strong governance and operational management capabilities

New York, New York Temporary USD50 - USD62 per hour View Job Description

The company operates in the Financial Services industry in New York.