Technical Lead

The Senior Technical Lead is a qualified resource required as a member of the System Administration team to support DCSS’s integrated enterprise ecosystem, which includes the Child Support Enforcement (CSE) application and broad platforms, identity systems, cloud services, and infrastructure components. This role involves providing expert-level Azure, Windows Server, identity, VMware/SAN, and hybrid-infrastructure administration. The Senior Technical Lead must demonstrate deep expertise in administering, optimizing, and automating Azure and Windows-based systems in enterprise hybrid-cloud environments while supporting VMware/SAN operations during the transition away from on-premises compute., * Supporting and enhancing the configuration, stability, and reliability of Azure and Windows Server systems supporting CSE operations, including services such as Microsoft Entra ID for identity and access management.

• Engineering and optimizing Azure Cloud environments (VM sizing, storage performance, network configuration, identity integration, monitoring, policy enforcement).
• Maintaining and supporting on-prem VMware virtualization and SAN storage systems during the transition period.
• Administering Windows Server, Microsoft Entra ID, conditional access, RBAC, identity lifecycle, and authentication/authorization systems.
• Managing single sign-on (SSO) integrations with SaaS platforms.
• Implementing automation and Infrastructure-as-Code (IaC) solutions using PowerShell, Terraform, and Azure-native orchestration tools.
• Providing support for containerization and related platform technologies.
• Performing routine administration including monitoring, updates, log review, backup validation, performance tuning, and capacity planning.
• Supporting audit, compliance, and configuration remediation efforts.
• Leading and supporting troubleshooting and root-cause analysis efforts.
• Developing and maintaining system documentation, configuration baselines, standards, and reference materials.
• Utilizing Azure Arc for hybrid server governance and Update Manager for patch automation., * Support and enhance Azure/Windows Server configuration, stability, and reliability.
• Engineer and optimize Azure Cloud environments.
• Maintain on-prem VMware virtualization and SAN storage.
• Administer Windows Server, Microsoft Entra ID, conditional access, RBAC, identity lifecycle.
• Manage SSO integrations with SaaS platforms; Implement automation and IaC solutions using PowerShell, Terraform, and Azure-native tools.
• Support containerization.
• Perform routine administration (monitoring, updates, backups, tuning).
• Support audit and compliance.
• Lead troubleshooting and root-cause analysis.
• Develop system documentation and baselines.
• Utilize Azure Arc and Update Manager., * Azure, Windows Server, Microsoft Entra ID, VMware, SAN, PowerShell, Terraform, Azure Arc, Update Manager, SaaS platforms, Containers.

• A minimum of eight (8) years of experience aligning IT systems with organizational business processes.
• At least five (5) years of that experience must have been in a lead capacity.
• Possession of a bachelor’s degree in an IT-related or Engineering field (or equivalent qualifying experience)., * Minimum of five (5) years hands-on experience designing, implementing, and configuring Azure cloud, identity and access management services, and Windows infrastructure services.
• Minimum five (5) years of experience creating and executing maintenance and operations (M&O) strategies for cloud and on-premises environments, including life-cycle management, performance tuning, monitoring, alerting, and capacity planning.
• Minimum five (5) years of experience managing VMWare based virtualization, including host and storage management, NSX management.
• Minimum five (5) years of project experience in planning and migrating systems from on-premises to cloud, including service modernization and conversion to SaaS solutions.

Administrative Requirements:

• Must be a U.S. Resident.
• Must work remotely Monday through Friday, 8:00 AM to 5:00 PM Pacific Time (unless directed otherwise).
• Must adhere to all DCSS policies and software standards.
• Must undergo background investigations if Federal Tax Information access is required.
• Must comply with strict confidentiality and information privacy/security requirements regarding DCSS PCSI., * Minimum of eight (8) years aligning IT systems with organizational business processes, with at least five (5) years in a lead capacity.

Preferred Experience:

• Minimum of five (5) years hands-on experience designing, implementing, and configuring Azure cloud, identity and access management services, Windows infrastructure services, VMware-based virtualization (host/storage/NSX), maintenance and operations (M&O) strategies for cloud/on-premises environments, migrating systems from on-premises to cloud/SaaS, and administering M365 services, Entra ID, InTune, and Azure Arc.

Education:

• Possession of a bachelor’s degree in an IT-related or Engineering field (or equivalent qualifying experience).

Skills:

• Azure cloud administration.
• Windows Server administration.

• Identity and Access Management (Microsoft Entra ID).

• VMware virtualization management, SAN storage management.
• Hybrid-cloud infrastructure.
• Infrastructure-as-Code (PowerShell, Terraform).
• Containerization.
• M&O strategies.
• Performance tuning.
• Capacity planning.
• Root cause analysis.
• System documentation., * Minimum of eight (8) years of experience aligning IT systems with organizational business processes.
• At least five (5) years of that experience must have been in a lead capacity.
• Possession of a bachelor’s degree in an IT-related or Engineering field. (Note: Additional qualifying experience may be substituted for the required education on a year-for-year basis.), * Minimum of five (5) years hands-on experience designing, implementing, and configuring Azure cloud, identity and access management services and Windows infrastructure services.
• Minimum five (5) years of experience creating and executing maintenance and operations (M&O) strategies for cloud and on-premises environments, including life-cycle management, performance tuning, monitoring, alerting, and capacity planning.
• Minimum five (5) years of experience managing VMWare based virtualization, including but not limited to: host and storage management, NSX management.
• Minimum five (5) years of project experience in planning and migrating systems from on-premises to cloud, including service modernization and conversion to the use of Software as a Service (SaaS) solution.