Systems Engineer

• Administer and support Active Directory and Azure Active Directory environments, including user access, group policies, and directory health.

• Maintain Microsoft Windows Server infrastructure to ensure strong performance, availability, and security across business systems.

• Provide ongoing support for Citrix technologies, resolving access issues and improving the end-user experience for remote and on-site teams.

• Manage Microsoft Exchange operations, including mailbox administration, service reliability, and issue resolution.

• Monitor system performance, troubleshoot infrastructure problems, and implement corrective actions to minimize downtime.

• Partner with internal technology teams to apply updates, strengthen security controls, and maintain system documentation.

• Assist with infrastructure-related projects and operational improvements as needed, including work tied to platform or environment changes.

• Deliver technical support and root-cause analysis for escalated server, directory, and messaging incidents. Requirements * Hands-on experience supporting Active Directory in an enterprise environment.

• Strong working knowledge of Microsoft Windows Server administration and troubleshooting.

• Experience with Azure Active Directory, including identity and access management tasks.

• Practical expertise supporting Citrix technologies in a business setting.

• Background administering Microsoft Exchange and resolving related service issues.

• Ability to diagnose complex infrastructure problems across server, directory, and messaging platforms.

• Strong communication skills and the ability to work effectively with technical teams and business stakeholders.

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