Endpoint Analyst

Operations Communication Desktop Support Customer Service Asset Management Security Policies Help Desk Support Peripheral Devices Business Valuation IT Asset Management Microsoft Windows 10 Full Stack Development Application Deployment Business Transformation Mobile Device Management Troubleshooting (Problem Solving) Configuration Management Databases Information Technology Infrastructure Library Microsoft Intune (Mobile Device Management Software), Were looking for an Endpoint Computer Refresh Analyst to support a large-scale hardware refresh initiative in Columbus. This is a hands-on role for someone who enjoys endpoint technology, device deployments, troubleshooting, and working directly with end users.

Youll help manage the full refresh lifecycle, from preparing and imaging Windows devices to deploying equipment, migrating users, validating connectivity, and ensuring assets are accurately documented.

What Youll Do

• Prepare, image, configure, test, and deploy laptops and desktops.
• Manage Windows endpoints using Microsoft Intune and SCCM / Configuration Manager.
• Support Windows 10/11 hardware refreshes and workstation swaps.
• Apply required security policies, applications, and device configurations.
• Troubleshoot hardware, software, profiles, peripherals, and connectivity issues.
• Coordinate directly with end users during device replacements and provide post-deployment support.
• Support iOS and Android device enrollment and configuration as needed.
• Maintain accurate device, assignment, serial number, and lifecycle information within the CMDB / IT asset management system.
• Partner with Desktop Engineering, Service Desk, and IT Asset Management teams throughout the refresh process., This is a great fit for someone who wants to be directly involved in a high-volume endpoint refresh initiative rather than sitting in a traditional help desk environment. Youll have ownership across the refresh process while working with Intune, SCCM, Windows endpoints, asset management, and end users.

• 25+ years of experience in desktop support, endpoint administration, field services, or a similar role.
• Hands-on experience with Microsoft Intune.
• Hands-on experience with SCCM / Microsoft Configuration Manager.
• Experience with device imaging, application deployment, and Windows 10/11.
• Previous experience supporting a large-scale PC refresh or hardware deployment project.
• Strong desktop troubleshooting skills.
• Familiarity with IT asset management, CMDB, and ITIL processes.
• Strong customer service and communication skills, particularly when supporting non-technical users.
• Excellent organization and attention to detail., * Mobile Device Management (MDM)
• iOS and Android
• Active Directory
• Azure AD / Microsoft Entra ID
• User profile migrations
• Device lifecycle management
• Inventory and asset tracking
• Endpoint security and compliance policies, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.