IT Manager

• Oversee the organisation’s entire IT infrastructure, including servers, networks, and hardware components.
• Manage server environments such as Windows Server, Linux, VMware vSphere, and Microsoft SQL Server.
• Implement and maintain information security protocols to safeguard organisational data against cyber threats.
• Ensure network security through firewalls, Cisco routers, WAN/LAN management, and network support activities.
• Develop and execute disaster recovery plans to minimise downtime during system failures or cyber incidents.
• Administer Active Directory, DHCP, IIS, SharePoint, and remote access software to optimise network performance.
• Utilise tools such as SolarWinds and ServiceNow for network monitoring and incident management.
• Lead projects involving cloud services like AWS and Azure to enhance system scalability and flexibility.
• Supervise technical support teams providing desktop support and troubleshooting assistance across the organisation.
• Manage network infrastructure upgrades and system engineering projects with a focus on efficiency and security.
• Coordinate with vendors for hardware procurement and software development initiatives.
• Analyse system performance metrics using analysis skills to recommend improvements.
• Foster a culture of continuous improvement by implementing ITIL best practices and managing change effectively.
• Lead the team through supervision, training programmes, and performance evaluations to ensure high standards of service delivery.

My client is seeking an experienced and dynamic IT Manager to lead the organisation’s information technology department. The successful candidate will oversee the management, security, and optimisation of our IT infrastructure, ensuring seamless operations across all business functions. This role offers an excellent opportunity to utilise a broad range of technical skills, including server management, network security, disaster recovery planning, and systems engineering. The IT Manager will also be responsible for supervising a team of IT professionals, managing projects, and implementing innovative solutions to support organisational growth. A strong leadership ability combined with organisational skills is essential to succeed in this position., * Proven experience in IT management or a similar leadership role within an organisational setting.

• Extensive knowledge of computer networking including LAN/WAN architecture, Cisco routers, firewall configuration, DHCP, DNS (IIS), and remote access solutions.
• Strong expertise in server management (Windows Server environments), VMware vSphere, Linux systems administration, Microsoft SQL Server, SharePoint, Azure cloud services, AWS cloud platform, and Microsoft Office suite (Word, Excel, PowerPoint).
• Familiarity with network security measures such as firewalls and Active Directory; experience with SolarWinds network monitoring tools is desirable.
• Demonstrable project management skills with experience using Jira or ServiceNow for tracking tasks and incidents.
• Excellent organisational skills with the ability to prioritise multiple projects effectively while maintaining attention to detail.
• Strong communication skills capable of liaising with both technical teams and non-technical stakeholders clearly and professionally.
• Relevant certifications such as ITIL Foundation, Cisco Certified Network Associate (CCNA), Microsoft Certified Solutions Expert (MCSE), or equivalent are preferred but not essential.