IT Manager - Products & Services

Reporting to the Head of IT - UK, you’ll work closely with Operations, Commercial teams, customers, suppliers and Group IT to ensure our systems and technologies deliver real business value. You’ll drive innovation, automation and digital transformation across our growing multi-site logistics operation., * Own and develop the business applications portfolio.

• Manage and improve WMS, EDI, automation and operational technology solutions.
• Build strong relationships with key stakeholders and customers.
• Drive innovation through AI, automation and emerging technologies.
• Manage software vendors and technology partners.
• Lead application projects, upgrades and digital transformation initiatives.
• Develop technology roadmaps aligned to business goals.
• Monitor system performance, user adoption and business value.
• Support software licensing, budgeting and investment planning.

You’ll be a proactive technology professional with experience managing business applications, digital products and operational technologies. You’ll have strong stakeholder management skills, a commercial mindset and a passion for delivering technology solutions that improve business performance., * Experience in IT, applications, product or digital services management.

• Experience managing business-critical applications and technology platforms.
• Knowledge of WMS, EDI, logistics systems, automation or robotics.
• Strong stakeholder and supplier management skills.
• Commercial awareness and experience delivering business change.
• Logistics, warehousing or supply chain experience.
• Knowledge of AI and emerging technologies.
• Experience with data analytics and reporting tools.
• Agile, Product Management or Project Management qualifications.

ID Logistics UK was established in 2023 and has rapidly grown to operate four sites across the UK, employing nearly 1,500 colleagues. We’re specialists in e-commerce and fashion logistics, delivering innovative solutions for some of the world’s leading brands. We’re also part of something great: ID Logistics is an international contract logistics group with a presence in over 20 countries, representing more than 8.0 million square meters of warehousing facilities in Europe, America, Asia, and Africa, with 40,000 employees. Growing for 25 years, ID Logistics supports a diverse portfolio of customers spanning retail, industry, healthcare, e-commerce, operating in a fast-paced environment while maintaining the highest standards of quality, precision and operational excellence.

At ID Logistics, every colleague plays a vital role in our success. We value fresh ideas, encourage innovation and believe that diverse experiences strengthen our teams. Whether you’re just starting your career or bringing years of expertise, you’ll have the opportunity to make an impact, develop your skills and grow with a business that is shaping the future of logistics.

Join us and be part of a team where people, performance and innovation come together to deliver excellence every day.