ICT Coordinator/Administrator

We are seeking a freelance IT System Administrator/Coordinator to work on an interim basis for an international school, offering expert and quick user support, administration, overseeing the whole IT Infrastructure of the school, and to lead and coordinate a junior IT engineer. With the potential to work on small projects, advise on new technologies/improvements and discuss with external vendors around change requests., * Manage and maintain the school’s entire IT Infrastructure, including servers, networks, firewalls, endpoints, telephony, backups and collaborative systems.

• Ensure reliable, secure and uninterrupted IT services during school operations.
• Lead user support and troubleshooting with a strong customer-focused mindset (customers are school staff and pupils).
• Manage the M365 environments, supporting teams and administration/user-access, active directory, windows environment, user accounts and mobile devices.
• Oversee software licenses, maintenance contracts, and IT related leasing agreements.
• Maintain comprehensive IT documentation & Security Standards.
• Lead and support the junior IT Specialist in the team of 2 (you and the junior).

• Experience with User-Support.
• Strong skills with M365, Active Directory and Windows Servers maintenance/support/administration.
• General knowledge of networks.
• Good communication skills and strong internal customer focus.
• Fluent English.