IT NETWORK ENGINEER

The Network Engineer will manage and maintain the daily activities of local and wide area network infrastructure, perform network diagnostics, including monitoring and preventative maintenance. This role will have strong knowledge in network architecture and infrastructure and work with the Senior Network Engineer and IT Management to develop, implement, and support network infrastructure designs and projects. Responsibilities to include installation, administration, upgrading, maintenance and testing of network infrastructure hardware and software systems., QUALITY Develops a high-level knowledge of the organization’s technical environment and understands how systems are inter-related to be able to implement and support short-term and long-term IT Engineering projects on time and on budget. Ensures that our network infrastructure remains reliable, and works within industry standards while assisting the Senior Network Engineer with developing, implementing and monitoring network security procedures for safeguarding all networking systems. Maintains network management programs, perform network evaluations, prepare network status reports and assist/support other network related tasks/requirements as directed by IT management. Replaces and upgrades network infrastructure and related systems, this includes but not limited to hardware, software and configurations. Ensures each project and service or support encounter is a positive experience and is in the best interest of the patient, guest caller, and organization. Assigns priority status and focus to patient care issues; communicates or reports incidents that may have had a negative impact or encounters that may have involve a patient safety; escalates technical incidents to vendor resources for technical issues that warrant priority response; plans and communicates ideas for improving service and support.

ACCESS Assists with developing project pricing with vendors for network components and equipment for new implementations, upgrades or budget. Ensures that remote access to organization systems follow security best practices including organizational policy and standards.

STEWARDSHIP Demonstrates strong verbal and written communication skills, is well organized, has project leadership skills, and is willing and able to maintain multiple tasks simultaneously. Maintains records of work completed and in-progress; and updates network documentation to record installations, upgrades, and configurations. Collaborates with the Senior Network Engineer and others in a team environment, develops standard operating procedures, is a mentor to other IT staff, and is prepared to assist other team members as necessary by providing response to emergency work requests. Is available and on-call to assist with trouble tickets as needed. Assists or helps peers and co-workers when needs arise and pursues additional tasking without being prompted; keeps work area organized, clean and free of clutter. Seeks additional training as needed or required to remain an asset to the organization., Keeps the welfare of the patient at the center of all decisions and actions by maintaining a customer-centered focus at all times. Advocates for patients and their families by practicing behaviors that create a culture of patient focused activity., Safeguards the privacy, security, and confidentiality of protected health information at all times. Treats all people with dignity; supports diversity; and understands related issues. Is flexible and adaptable to change; demonstrates a positive and supportive attitude; and willingly accepts change.

SUSTAINABILITY Holds self and others accountable in the use of SRHC supplies, and completion of tasks in a timely, efficient, and productive manner. Volunteers for or accepts new or additional duties/responsibilities for the greater good of the department, organization, and/or patient.

Expects excellence of self and others. Questions the status quo; uses creativity and innovation to engage in performance and process improvement. Identifies and mitigates risk.

INTEGRITY Is honest and ethical in all matters. Demonstrates teamwork/cooperation within and across departments, understanding others perspectives and resolving conflict constructively., Associate Degree in Information Technology or related field, Lifts, positions, pushes and/or transfers up to 25 pounds Prolonged, extensive or considerable sitting/standing/walking Manual dexterity and mobility Near acuity: ability to see clearly at 20 inches or less

WORKING CONDITIONS Exposed to hazards from electrical/mechanical/power equipment Exposed to unpleasant elements (accident, injury, illness, etc.) Subject to varying and unpredictable situations Subject to emergency or crisis situations Subject to many interruptions; pressure due to multiple calls, inquires, and/or deadlines Subject to irregular hours (days, evenings, nights, weekends, holidays, on-call) Occasional travel may be required