Technical Support Engineer

Veth Propulsion
Papendrecht, Netherlands
15 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Tech stack

Issue Tracking Systems Microsoft Office

Job description

Twin Disc is a leading player in the maritime and land-based industry, specializing in the production of high-quality marine propulsion systems and off-highway transmissions. Our company has built a global reputation for quality and innovation and is looking for an enthusiastic Technical Support Engineer. Are you seeking a challenge where no day is the same, traveling the world, and you’re constantly learning? We invite you to apply! What will you be working on? As a Technical Support Engineer, you will work in a small close-knit technical team and play a key role in supporting customers and internal stakeholders worldwide. You will develop deep expertise in Twin Disc’s legacy products, including electronic controls and land-based and marine transmissions, and be at the forefront of solving complex technical challenges that directly impact customer operations. In this role, you are responsible for analyzing and resolving equipment malfunctions, supervising installations, commissioning and overhauls, and providing hands-on technical support via phone, email and ticketing systems. You also develop and deliver technical training, contribute to service manuals and technical documentation, and initiate and follow up on field investigations, ensuring continuous improvement of products, processes and customer satisfaction. What do you bring?

Requirements

You are a customer-oriented and adaptable professional with strong analytical skills and a hands-on mindset. You are able to work independently, solve complex technical problems, and communicate effectively in an international, dynamic environment where quality, reliability and service excellence are key.

  • You hold a Bachelor’s degree in Mechanical Engineering or a comparable technical discipline;
  • You have experience with the Microsoft Office Suite and Microsoft Teams;
  • You are proficient in both spoken and written English;
  • Experience in a similar role
  • Knowledge of gearing, clutches, electronics, hydraulics and system processes is a plus;
  • You are willing to travel nationally and internationally for customer visits and Twin Disc entities, up to approximately 35% of the time;
  • The role is divided into approximately 30% hands-on technical work and 70% theoretical, in-office activities. What do we offer you?

Benefits & conditions

Veth Propulsion (a 100% subsidiary of Twin Disc Inc. USA) aims to be a company where everyone looks forward to work with pleasure and enthusiasm every day. You will be collaborating with colleagues from our offices in the US, Belgium, Italy, Switzerland, Finland, India, Australia, China, and Singapore. We value employees having the freedom to make decisions, encouraging creativity, growth, and ideas. We provide room for your ambition. Alongside a pleasant working atmosphere, we offer a competitive benefits package based on the Metalektro Collective Labor Agreement and company-specific regulations. Where will you work? Veth Propulsion and Twin Disc are recognized leaders in the maritime industry, specializing in the design and production of propulsion systems and control solutions for ships for over 100 years. We have a proven track record of successful installations in various types of commercial and specialized vessels, including inland vessels, offshore vessels, dredgers, and superyachts. Our marine-focused product range includes marine transmissions, azimuth thrusters, bow thrusters, maritime electronics, and marine generator sets. Interested? If you would like more information, please contact at or visit our website at www.werkenbijveth.nl . If you are interested, please click on the button below or send a CV and a compelling motivation letter to the email address:

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