Application Engineer

Work closely with Sales and Customer Service to provide technical expertise, helping customers identify the right prototyping and production solutions for their needs. As an Application Engineer, you will support a wide range of projects, guide customers through technical challenges, and use your broad knowledge of Protolabs’ service offering to drive new and growth business., * Support new prototype launches and ongoing production engineering for new and growing customers across EMEA.

• Respond quickly and accurately to customer technical queries, including material, mouldability, and part design challenges.
• Understand customer technical requirements and recommend suitable design changes and solutions.
• Review 3D CAD data, DFM feedback, and RFQs, helping customers implement required adjustments.
• Provide technical guidance to customers and sales on process capabilities, limitations, risks, and project feasibility.
• Work cross-functionally with operations, quality, contracts, and engineering teams to support project delivery.
• Escalate or hand over projects to specialist teams where needed.
• Deliver strong pre-sales and customer support through calls, emails, chat, design reviews, webinars, and occasional site visits or trade events.
• Support sales enablement through technical training, presentations, and shadowing for new team members.
• Follow internal processes, documentation, and response-time expectations while carrying out additional duties as required.

Do you have experience in Sales?, Do you have a Master’s degree?, * Experience with 3D CAD modelling and the ability to read 2D technical drawings.

• Background in mechanical or manufacturing engineering or a related field.
• Knowledge of injection moulding, CNC machining, 3D printing, or design for manufacture principles is highly desirable.
• Customer-focused, goal-oriented, and comfortable working to clear metrics and deadlines.
• Strong problem-solving skills, attention to detail, and a sense of urgency.
• Able to manage multiple priorities, work independently or collaboratively, and respond well to feedback.
• Early-career profile with 0-2 years’ experience, depending on background.
• Bachelor’s or Master’s degree in a relevant field, or equivalent practical experience.
• Fluent English required; French, German, or Italian would be an advantage.

• We have an open and collegial corporate culture with flat hierarchies in an international environment.
• Extensive e-learning platform with over 300 courses.
• Access to a wide variety of employee benefits through cooperation platforms.
• Free parking, free charging stations for e-bikes/scooters, free drinks, and a fruit basket.
• Flexible benefits portal for individual salary optimization.
• Permanent employment contract, 40-hour work week, and 30 vacation days.
• Flexible work arrangements and opportunities for hybrid working.