IT Technician

MANAGED STAFFING, INC.
Nashville, TN, United States
29 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$58,240 - $59,696
Working hours
Regular working hours
Job source

Tech stack

Linux Domain Name System (DNS) Virtual Private Networks (VPN) Network Troubleshooting Microsoft Office Windows Servers Network Architecture Networking Basics Cisco WebEx Firewalls (Computer Science) Computer Equipment Cisco

Job description

  • Setting up new phones/Ipads
  • Resetting iTunes accounts
  • Resetting network settings
  • Backup/Restore device data
  • Video Conferencing
  • Cisco WebEx
  • MS Teams
  • Cisco Presence video solutions
  • Network troubleshooting
  • Internal vs external

Requirements

  • Proven experience in IT support or desktop support roles with a strong understanding of computer hardware and operating systems.
  • Proficiency in Microsoft Office applications along with extensive knowledge of Windows (including Windows Server) and Linux operating systems.
  • Experience with help desk systems for customer support ticket management.
  • Solid understanding of computer networking concepts such as TCP/IP protocols, DNS management, VPNs, firewalls, and network troubleshooting techniques., * IT support: 3 years (Required)

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