Integration Specialist

• Guide developers and partners through API onboarding and initial configuration.
• Troubleshoot customer issues involving API requests, authentication workflows, webhook configurations, and FHIR resources.
• Evaluate practice integration requests and requirements to recommend supported approaches.
• Explain potential platform capabilities and resource limitations.
• Coordinate with Sales to provide necessary resources and support for new practices.
• Coordinate with Engineering to investigate bugs, communicate customer impact, and offer workarounds until resolutions are available.
• Identify recurring integration challenges and translate customer feedback to actionable improvements to internal processes.

• Basic fundamentals of computer science principles to understand user requirements and API payloads.
• Working knowledge of OAuth 2.0 authentication workflows and API credentials.
• Working knowledge of REST APIs, including HTTP operations and common status codes.
• Familiarity with tools, such as Postman, to replicate and diagnose client questions.
• Strong written and verbal communication skills, including the ability to explain technical concepts to both developers and nontechnical customers.

Why Join Us?

• Comprehensive benefits package
• Catered lunches
• Hybrid schedule, Mondays and Fridays remote, Tuesdays, Wednesdays, and Thursdays in person
• Work closely with a lean, collaborative team, where your contributions are highly visible.
• Grow in a fast paced environment.

Pay: $70,000.00 - $85,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance