IT Support Technician - Hardware Testing (Entry-Level)

Job Summary: Looking to kickstart your career in technology or healthcare IT? Major Healthcare Client is hiring eight (8) entry-level Junior IT Support Specialists to join our team for a major system upgrade across Minnesota and Wisconsin., * Complete Training: Participate in full onboarding and system training starting in November 2026.

• Test Equipment: Walk through healthcare facilities and follow simple, step-by-step checklists to test computers, printers, scanners, and label printers.
• Log Results: Use basic tracking software to record which devices pass or fail.
• Report Issues: Let our technical teams know when a device needs fixing, and re-test it once it’s repaired.
• Support Go-Live: Assist through April 2027 to help ensure all hospital equipment is ready for clinical staff.
• Professional Conduct: Work respectfully around doctors, nurses, and clinical spaces.

• High School / GED with four (4) years of experience in help desk/troubleshooting/workstation or similar OR Associate’s degree with two (2) years of experience in help desk/troubleshooting/workstation or similar OR Bachelor’s degree and excellent computer troubleshooting and problem-solving skills.
• Strong computer troubleshooting and problem-solving skills
• Ability to follow detailed written instructions consistently
• Strong attention to detail and accurate documentation skills
• Ability to travel between locations and work on-site

PREFERRED REQUIREMENTS:

• Degree or coursework in information technology, computer science, or a related field
• Familiarity with Windows workstations and common peripherals
• Experience in a healthcare or customer-facing environment

Physical Requirements: Ability to stand, walk, and move between departments for extended periods., * High School / GED with four (4) years of experience in help desk/troubleshooting/workstation or similar OR Associate’s degree with two (2) years of experience in help desk/troubleshooting/workstation or similar OR Bachelor’s degree and excellent computer troubleshooting and problem-solving skills. - Which applies to you?, * High school or equivalent (Required)

• Dental insurance
• Health insurance
• Vision insurance